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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

What can I do if my provider changes my home services arrangement? Consumer Guidance Fact Sheet

Publication date

This fact sheet provides guidance for people who access home services through the Home Care Packages Program and what you can do if your provider wants to make changes to your home service arrangement.

  

Resource Type
Fact sheet,
Topics
Home services
home services arrangement fact sheet thumbnail