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Reporting serious incidents: Using a problem solving approach to enhance effective incident management

This guidance provides information for providers on the problem solving model supports the key elements of an effective incident management system to promote the health, safety, wellbeing and quality of life of older people.

Each step within the 5-step problem solving approach in this guidance has been aligned with the corresponding element in the Effective incident management systems: Best practice guidance.

Changed
Wednesday, 22 December 2021 - 5:04pm

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