Estia Health Encounter Bay

Accreditation decision

Following a site audit conducted on 12 December 2023 to 14 December 2023, the Commission made a decision on 16 January 2024 to re-accredit this service.

The period of accreditation of the service will expire on 03 April 2027.

Site audit Performance Report

A site audit was conducted with this service on 12 December 2023 to 14 December 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Accreditation decision

Following a site audit conducted on 08 February 2021 to 10 February 2021, the Commission made a decision on 03 April 2021 to re-accredit this service.

The period of accreditation of the service will expire on 03 April 2024.

Site audit Performance Report

A site audit was conducted with this service on 08 February 2021 to 10 February 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 August 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 19 February 2021.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 19 February 2018.