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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Estia Health Glen Waverley

Previous names
  • The Manor
  • The Manor Aged Care
RACS ID
3946
ARCH ID
ARCH-04943

Estia Health Glen Waverley

Accreditation decision

Following a site audit conducted on 20 June 2022 to 18 August 2022, the Commission made a decision on 14 September 2022 to re-accredit this service.

The decision on the service’s accreditation period was varied following reconsideration on own initiative on 23 July 2025.

The period of accreditation of the service will expire 14 March 2026.

Estia Health Glen Waverley

Assessment contact Performance Report
An assessment contact was conducted with this service on 01/10/2024 to 01/10/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Estia Health Glen Waverley

Accreditation decision

Following a site audit conducted on 20 June 2022 to 18 August 2022, the Commission made a decision on 14 September 2022 to re-accredit this service.

The period of accreditation of the service will expire on 14 September 2025.

Estia Health Glen Waverley

Site audit Performance Report

A site audit was conducted with this service on 20 June 2022 to 18 August 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Estia Health Glen Waverley

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 October 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Estia Health Glen Waverley

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 April 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Estia Health Glen Waverley

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 October 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Estia Health Glen Waverley

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 April 2021.

Audit Report
CER Report
CER Accessible Report

The Manor

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 April 2018.

Audit Report
TheManor4.pdf  (PDF  540.9 KB)

The Manor

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 25 April 2015.

Audit Report
local-themanor3-1396241782.pdf  (PDF  566.75 KB)