HammondCare Waratah

Assessment contact Performance Report
An assessment contact was conducted with this service on 03 September 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report
An assessment contact was conducted with this service on 15 April 2024 to 16 April 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 30 May 2023 to 02 June 2023, the Commission made a decision on 02 August 2023 to re-accredit this service.

The period of accreditation of the service will expire on 02 August 2026.

Site audit Performance Report

A site audit was conducted with this service on 30 May 2023 to 02 June 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 November 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 

02 May 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Following a site audit the Commission made a decision on 17 October 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 02 November 2022.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 15 January 2019 at HammondCare Waratah to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 02 November 2019.

Accreditation decision

Following a review audit conducted on 8 June 2018 to 19 June 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 10 August 2018 to revoke accreditation of this service. The period of accreditation of the service will expire on 2 November 2018.

The approved provider of the service meets 31 of the 44 expected outcomes of the Accreditation Standards.

The Review Audit Report is attached.

Serious risk decision

On 16 July 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by Tinonee Gardens the Multicultural Village Ltd to meet one expected outcome in the Accreditation Standards in relation to Tinonee Gardens - The Multicultural Village has placed the safety, health or wellbeing of care recipients of the service at serious risk.

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 15 January 2019 at Tinonee Gardens - The Multicultural Village to monitor the service’s progress. The Commission found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 15 February 2019.

Following an audit we decided that this home met 34 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 15 February 2018.

Serious risk decision

On 4 August 2017 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that Tinonee Gardens the Multicultural Village Ltd failed to meet one of more expected outcomes in the Accreditation Standards in relation to Tinonee Gardens - The Multicultural Village and that this failure has placed, or may place, the safety, health or wellbeing of a care recipient of the service at serious risk.

The Department of Health has been notified of the risk.

The Quality Agency will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 November 2017.