Mill Park Glades Care Community

The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 17/06/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance. 

Accreditation decision
Following a site audit conducted on 01 October 2024 to 03 October 2024, the Commission made a decision on 20 November 2024 to re-accredit this service.
The period of accreditation of the service will expire on 09 March 2028.

Site audit Performance Report
A site audit was conducted with this service on 01/10/2024 to 03/10/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Accreditation decision

Following a site audit conducted on 07 February 2022 to 10 February 2022, the Commission made a decision on 09 March 2022 to re-accredit this service.

The period of accreditation of the service will expire on 09 March 2025.

Site audit Performance Report

A site audit was conducted with this service on 07 February 2022 to 10 February 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 August 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 26 October 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 February 2022.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 June 2018.

This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 01 February 2019.  The reconsideration decision and audit report is attached.