Ozcare Douglas

Accreditation decision

Following a site audit conducted on 29 May 2023 to 01 June 2023, the Commission made a decision on 23 June 2023 to re-accredit this service.

The period of accreditation of the service will expire on 23 June 2026.

Site audit Performance Report

A site audit was conducted with this service on 29 May 2023 to 01 June 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 October 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 10 June 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 21 to 23 January 2020, the Commission made a decision on 26 February 2020 to re-accredit this service.

The period of accreditation of the service will expire on 4 April 2023.

The Performance Report is attached.

Serious risk decision

Following an Assessment contact conducted on 1 May 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Prescare failed to meet two expected outcomes in the Accreditation Standards in relation to Prescare Protea.

On 11 June 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of a consumer of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

This is a new home and is accredited for one year until 04 April 2020. We made the decision on 04 April 2019.