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Frequently asked questions

If you have a Serious Incident Response Scheme (SIRS) enquiry, you can call us on 1800 081 549 (free call) or email us at sirs@agedcarequality.gov.au.

This page provides answers to common questions that aged care providers may have about the new Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.

The page is being updated regularly.

Other SIRS information for aged care providers is on the SIRS providers page. SIRS information for aged care consumers is available on the SIRS consumers page.

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Tuesday, 15 June 2021 - 4:39pm