Quality Standards Resource Centre

This resource provides guidance on how technology, such as virtual reality (VR) and mobile applications, can enhance the dining experience in aged care settings. These tools are designed to increase engagement, support meal choices, improve communication with families, and contribute to overall wellbeing by making mealtimes more enjoyable. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource explores the emotional impact of transitioning into residential aged care, focusing on loss and grief experienced by older people and their families. It highlights the common emotional challenges, such as fear, loss of independence, and guilt, and provides strategies to support emotional well-being during this difficult transition. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet provides guidance on validating infection surveillance data. It supports infection control teams in ensuring data accuracy and completeness, essential for effective infection control strategies. The resource outlines steps for both manual and automated validation methods and includes a checklist for common practices. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines Australia’s National Oral Health Plan 2015-2024, aiming to improve oral health and reduce inequalities. It includes strategic directions, guiding principles, foundation areas for action, and focus on priority populations. It addresses access to services, workforce development, safety, quality, promotion, and integrated health systems to enhance overall wellbeing. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This document explains the Healthcare Identifier Service, a national system for assigning unique healthcare identifiers to individuals, providers, and healthcare organisations. The service aims to improve patient safety, ensure accurate records, and facilitate secure data sharing across health, aged care, and allied health services. It includes privacy measures and public consultation outcomes for potential legislative improvements. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource offers guidance for aged care providers on supporting visitors and partners in care through infection prevention and control (IPC) measures. It includes training resources to help visitors follow IPC protocols and maintain safe care, especially during infectious outbreaks, through the 'Partnerships in Care' program. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource explains transitions of care, when responsibility for a person’s health care is transferred between providers. It covers the risks involved, such as medication errors and readmissions, and offers principles for safe and high-quality transitions across care settings, including aged care, to reduce harm and improve outcomes. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on high-risk medicines, including safety alerts, notices, and best practices for safe prescribing, dispensing, and administration. It includes information on insulin and anticoagulant safety, monitoring tools, and best practice recommendations to improve medication safety and reduce harm from high-risk medications across healthcare settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource collection includes guidance on infection prevention and control practices endorsed by the Infection Prevention and Control Expert Group (ICEG). It supports health and aged care providers with best practices related to COVID-19, personal protective equipment (PPE), cleaning, disinfection, and minimising transmission risks in institutional and community settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance for aged care services on how to support people living with dementia to eat and drink well. It highlights innovative approaches such as creating familiar, enjoyable meals, reducing mealtime interruptions, and offering 24-hour access to nutritious foods. These strategies help address challenges like malnutrition and dehydration. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource explains how Home Care Packages interact with other aged care programs, such as the Commonwealth Home Support Programme, residential respite care, and the Transition Care Programme. It outlines how to coordinate services to avoid overlaps and provides guidance for accessing multiple programs without service duplication. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines recommended immunisations for healthcare workers, emphasising the importance of vaccination to prevent disease transmission to vulnerable populations. It lists vaccines such as Hepatitis B, Influenza, MMR, Pertussis, and Varicella, and highlights more requirements for workers in specific settings or with higher risks of exposure. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This page highlights the role of speech pathologists in supporting older people with communication, eating, drinking, and swallowing difficulties. It provides resources for aged care providers on how to improve care quality through effective communication tools and tailored strategies. This resource includes practical examples, like sample plates and picture boards, for enhancing dining experiences and supporting individual choice. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource offers guidelines for preventing Staphylococcus aureus bloodstream infections (SABSI) in healthcare settings. It covers infection control strategies, including hand hygiene, device management, and surgical site care, helping organisations reduce infection risks and comply with national SABSI prevention standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides fact sheets for consumers and carers on infection prevention and control, including hand hygiene and healthcare-associated infections. It covers common infections such as MRSA, CPE, and CDI, offering guidance on prevention, treatment, and risk factors to help reduce the spread of infections in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Short Term Restorative Care (STRC) Program which offers early interventions aimed at reversing or slowing functional decline in older people to enhance their wellbeing. It provides care for up to 8 weeks in home or residential settings, helping people regain independence. STRC is part of a broader care system, alongside other aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on the shingles vaccine, which is free for Aboriginal and Torres Strait Islander people aged 50 and over. It explains the risks of shingles, vaccination locations, and potential side effects. The document encourages older adults to discuss vaccination with their healthcare professional to protect against shingles. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This poster outlines the correct sequence for putting on and removing personal protective equipment (PPE) to reduce the transmission of infectious agents. It provides step-by-step instructions for healthcare workers to ensure safe use of gowns, masks, gloves, and protective eyewear​. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides a presentation for Infection Prevention and Control Week 2023 covers hand hygiene, standard and transmission-based precautions, managing invasive devices, and antimicrobial stewardship. It provides foundational knowledge for healthcare workers to prevent and control infections in care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.