The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Financial & Prudential Standards
This resource provides guidance on the Financial and Prudential Standards for aged care providers. It outlines requirements for managing refundable deposits, ensuring financial viability, maintaining liquidity, and implementing governance and recordkeeping processes. It helps providers comply with financial obligations, supporting transparency and accountability in aged care services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Respecting the privacy and dignity of clients
This resource provides guidance about respecting the privacy and dignity of clients. It includes information about personal privacy, the Privacy Act, what classifies as health information, consent and privacy of information. It also includes information about person-centred care and client dignity.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food and dining - your choices matter
This fact sheet informs aged care residents of their rights to safe, enjoyable, and respectful dining experiences. It outlines steps for raising concerns with providers about food and dining, offers a preference form for residents to communicate their dietary needs, and provides contact information for support services if issues remain unresolved. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
English - Food and dining – your choices matter (PDF 484.79 KB)
Arabic - تهمّّنا تفضيلاتكم في الطعام وعادات الأكل (PDF 767.17 KB)
Chinese Simplified - 食品和餐饮—— 您的选择很重要 (PDF 785.39 KB)
Chinese Traditional - 食品和餐飲—— 您的選擇很重要 (PDF 788.7 KB)
French - Alimentation et repas – vos choix sont importants (PDF 684.4 KB)
German - Essen und Speisen – Ihre Wahl zählt (PDF 686.18 KB)
Greek - Φαγητό και γεύματα – οι επιλογές σας έχουν σημασία (PDF 690.89 KB)
Hungarian - Ételek és étkezés – az Ön döntése számít (PDF 684.42 KB)
Macedonian - Храна и јадење - вашиот избор е важен (PDF 683.21 KB)
Maltese - L-ikel u l-ikliet - l-għażliet tiegħek huma importanti (PDF 685.65 KB)
Russian - Питание и прием пищи: ваш выбор имеет значение (PDF 682.53 KB)
Serbian - Храна и обедовање – ваш избор је важан (PDF 681.46 KB)
Spanish - Alimentos y comidas: sus preferencias importan (PDF 679.42 KB)
Statement of Rights - Workers
This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system.
This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.
Statement of Rights - Providers
This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system.
This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.
