The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Familiar Places Webinar 2 – Bedrooms and Dining Areas
This webpage provides a video webinar focused on familiar places, such as bedrooms and dining areas, for dementia care environments. It offers insights into how these spaces can be designed to support the wellbeing of people living with dementia, with a particular emphasis on creating comfortable and familiar settings.
Aged care workforce planning and support programs
This resource provides information about aged care workforce planning and support programs available to help providers. It covers initiatives such as the Business and Workforce Advisory Service and the Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Person-centred care in practice webinar series
This resource offers a series of webinars on person-centred care, providing practical examples from Australian healthcare settings. It is designed for health service managers, clinicians, and consumer engagement staff, promoting strategies and tools to enhance person-centred practices. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
First Nations - Visual Storyboard - Aged care and your rights
The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.
Aged care and your rights – visual storyboard (PDF 803.63 KB)
Consumer advisory body discussion card template
A discussion card template that consumer advisory body members can use to write their own topics and questions to prompt discussion about any concerns older people receiving care may have.
Consumer advisory body discussion card template (DOCX 3.08 MB)
Consumer advisory body welcome letter template
A welcome letter template that consumer advisory body members can use to communicate with new members.
Consumer advisory body welcome letter template (DOCX 3.8 MB)
Consumer advisory body meeting agenda template
A template that consumer advisory body members can use to plan their meeting agendas.
Consumer advisory body meeting agenda template (DOCX 2.39 MB)
Consumer advisory body minutes template
A template that consumer advisory body members can use in their meetings to take minutes.
Consumer advisory body minutes template (DOCX 2.4 MB)
New Aged Care Infection Prevention and Control Guide – Webinar
This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Creating safe and inclusive care for Forgotten Australians and Care Leavers
This resource provides guidance for creating safe, inclusive aged care for Forgotten Australians and Care Leavers, focusing on trauma-informed practices. It supports providers in recognising unique needs, avoiding re-traumatisation, and promoting respect and sensitivity in care environments.
