Serious risk decision
On 25 September 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by Bupa Aged Care Australia Pty Ltd to meet one expected outcome in the Accreditation Standards in relation to Bupa Coburg has placed the safety, health or wellbeing of care recipients of the service at serious risk.
An assessment contact was conducted by the Quality Agency on 15 November 2018 at Bupa Coburg to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards.
Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 31 October 2020.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 October 2018.