Bupa Tugun

Assessment contact Performance Report
An assessment contact was conducted with this service on 20/02/2025 to 20/02/2025.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report
An assessment contact was conducted with this service on 24/10/2024 to 24/10/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 26 April 2023 to 28 April 2023, the Commission made a decision on 30 May 2023 to re-accredit this service.

The period of accreditation of the service will expire on 16 September 2026.

Site audit Performance Report

A site audit was conducted with this service on 26 April 2023 to 28 April 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 12 September 2022 to 13 September 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 20 July 2021 to 23 July 2021, the Commission made a decision on 16 September 2021 to re-accredit this service.

The period of accreditation of the service will expire on 16 September 2023.

Site audit Performance Report

A site audit was conducted with this service on 20 July 2021 to 23 July 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 20 April 2021 to 21 April 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 20 October 2020 to 22 October 2020, the Commission made a decision on 24 November 2020 to re-accredit this service.

The period of accreditation of the service will expire on 29 October 2021.

Site audit Performance Report

A site audit was conducted with this service on 20 October 2020 to 22 October 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 April 2021.

Compliance update

Following an assessment contact conducted on 15 January 2020 to 16 January 2020, the Commission made a decision that the approved provider of the service is non-compliant with two requirements of the Aged Care Quality Standards.

Following a review audit the Commission made a decision on 29 October 2019 that this service met two of the eight Aged Care Quality Standards. The Commission decided to vary the service's period of accreditation. The service is now accredited until 29 October 2020.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 19 June 2021.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 19 June 2018.

This is a new home and is accredited for one year until 19 June 2015. We made the decision on 19 June 2014.