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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Hamlyn Terrace Care Community

Provider name
Previous names
Hakea Grove Aged Care
RACS ID
1036
ARCH ID
ARCH-03097

Hakea Grove Aged Care

Assessment contact Performance Report
An assessment contact was conducted with this service on 16 September 2024 to 17 September 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Hakea Grove Aged Care

Assessment contact Performance Report

An assessment contact was conducted with this service on 06 September 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Hakea Grove Aged Care

Assessment contact Performance Report

An assessment contact was conducted with this service on 23 May 2023 to 24 May 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Hakea Grove Aged Care

Accreditation decision

Following a site audit conducted on 28 September 2022 to 12 October 2022, the Commission made a decision on 18 November 2022 to re-accredit this service.

The period of accreditation of the service will expire on 18 November 2025.

Hakea Grove Aged Care

Site audit Performance Report

A site audit was conducted with this service on 28 September 2022 to 12 October 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Hakea Grove Aged Care

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 December 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Hakea Grove Aged Care

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 June 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Hakea Grove Aged Care

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 December 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Hakea Grove Aged Care

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 June 2021.

Audit Report
HakeaGroveAgedCare1036-4.doc  (DOC  223.74 KB)
CER Report
HakeaGroveAgedCare1036-4-cer.pdf  (PDF  320.67 KB)
CER Accessible Report

Hakea Grove Aged Care

Following an audit we decided that this home met 40 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 06 June 2018.

Audit Report
HakeaGroveAgedCare1036-3.doc  (DOC  223.74 KB)

Hakea Grove Aged Care

This is a new home and is accredited for one year until 06 June 2017. We made the decision on 01 June 2016.

Audit Report
HakeaGroveAgedCare.pdf  (PDF  111.88 KB)