McCracken Views Residential Care

The above service has returned to compliance in all requirements, please see below statement for publishing.

The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 06/08/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

Accreditation decision
Following a site audit conducted on 04/02/2025 to 06/02/2025, the Commission made a decision on 14/03/2025 to re-accredit this service.
The period of accreditation of the service will expire on 01/06/2028.

Site audit Performance Report
A site audit was conducted with this service on 04/02/2025 to 06/02/2025.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 16 October 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report

An assessment contact was conducted with this service on 13 September 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 19 April 2022 to 22 April 2022, the Commission made a decision on 01 June 2022 to re-accredit this service.

The period of accreditation of the service will expire on 01 June 2025.

Site audit Performance Report

A site audit was conducted with this service on 19 April 2022 to 22 April 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 August 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.