Polish Retirement Home

The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 17 September 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

Accreditation decision
Following a site audit conducted on 13 March 2024 to 15 March 2024, the Commission made a decision on 03 May 2024 to re-accredit this service.
The period of accreditation of the service will expire on 17 December 2026.

Site audit Performance Report
A site audit was conducted with this service on 13 March 2024 to 15 March 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 14 August 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report

An assessment contact was conducted with this service on 06 December 2022 to 07 December 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report

An assessment contact was conducted with this service on 07 September 2021 to 14 September 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 21 April 2021 to 22 April 2021, the Commission made a decision on 17 June 2021 to re-accredit this service.

The period of accreditation of the service will expire on 17 June 2024.

Site audit Performance Report

A site audit was conducted with this service on 21 April 2021 to 22 April 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 July 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 01 October 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 15 January 2019 at Polish Retirement Home to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following a site audit conducted on 17 September 2018 to 18 September 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 14 November 2018 to re-accredit this service. The period of accreditation of the service will expire on 8 January 2021.

The approved provider of the service meets 41 of the 44 expected outcomes of the Accreditation Standards.

The Site Audit Report is attached.

Serious risk decision

On 2 November 2018 a delegate of the CEO of the Quality Agency made a decision in relation to Polish Retirement Home that failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of care recipients of the service at serious risk.

An assessment contact was conducted on 15 January 2019 at Polish Retirement Home to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 June 2018.

This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 08 January 2019.  The reconsideration decision and audit report is attached.