SIRS provider resources

The Commission develops guidance materials and other resources to support aged care providers with understanding their requirements under the Serious Incident response Scheme (SIRS).

Approved forms

Below are the Commission-approved forms providers must use in submitting to the Commission the following:

• a notice of additional information under section 15NE(5) of the Quality of Care Principles 2014 – SIRS – Notice of additional information (Priority 1)
• a notice of additional information under section 15NF(3) of the Quality of Care Principles 2014 – SIRS – Notice of additional information (Priority 2) (new 1 October 2021)
• a notice of significant new information under section 15NH of the Quality of Care Principles 2014 – SIRS – Notice of significant new information
• a final report about a reportable incident under section 15NI of the Quality of Care Principles 2014 – SIRS – Final report on reportable incident

Fact sheets

• What is the SIRS? (updated 16 August 2021)
• What is an effective incident management system?
• Recording incidents in an incident management system
• SIRS readiness checklist
• Reportable incidents: Unreasonable use of force (updated 17 June 2021)
• Reportable incidents: Unlawful sexual contact or inappropriate sexual conduct (updated 17 June 2021)
• Reportable incidents: Psychological or emotional abuse (updated 27 May 2021)
• Reportable incidents: Unexpected death (updated 27 May 2021)
• Reportable incidents: Stealing or financial coercion by a staff member (updated 27 May 2021)
• Reportable incidents: Neglect (updated 27 May 2021)
• Reportable incidents: Inappropriate use of restrictive practices (updated 16 August 2021)
• Reportable incidents: Unexplained absence from care (updated 17 June 2021)

Frequently asked questions

• Frequently asked questions

Guidance documents

• Serious Incident Response Scheme: Guidelines for residential aged care providers (updated 1 October 2021)
• Effective incident management systems: Best practice guidance(updated 16 August 2021)
• Reportable incidents workflow

Poster

• Essential elements of effective incident management systems – A3 poster

Webinars

• SIRS webinar #1: Introduction to the SIRS – 25 February 2021
• SIRS webinar #2: Incident management systems – 11 March 2021
• SIRS webinar #3: Reporting under the SIRS – 18 March 2021
• SIRS webinar #4: Overview of the Commission's role – 25 March 2021
• SIRS webinar #5: SIRS and quality aged care – 8 April 2021

Videos

• What is the SIRS: Overview
• Benefits of effective incident management
• Incident management under the SIRS
• Reportable incidents under the SIRS

You can find all the SIRS resources in our Resource library.