SIRS provider resources

The Commission develops guidance materials and other resources to support aged care providers with understanding their requirements under the Serious Incident response Scheme (SIRS).

Approved forms

Below are the Commission-approved forms providers must use in submitting to the Commission the following:

• a notice of additional information under section 15NE(5) of the Quality of Care Principles 2014 – SIRS – Notice of additional information (Priority 1)
• a notice of additional information under section 15NF(3) of the Quality of Care Principles 2014 – SIRS – Notice of additional information (Priority 2)
• a notice of significant new information under section 15NH of the Quality of Care Principles 2014 – SIRS – Notice of significant new information
• a final report about a reportable incident under section 15NI of the Quality of Care Principles 2014 – SIRS – Final report on reportable incident

Fact sheets

• What is the SIRS?
• What is an effective incident management system?
• Recording incidents in an incident management system
• SIRS readiness checklist
• Reportable incidents: Unreasonable use of force
• Reportable incidents: Unlawful sexual contact or inappropriate sexual conduct
• Reportable incidents: Psychological or emotional abuse
• Reportable incidents: Unexpected death
• Reportable incidents: Stealing or financial coercion by a staff member
• Reportable incidents: Neglect
• Reportable incidents: Inappropriate use of restrictive practices
• Reportable incidents: Unexplained absence from care

Frequently asked questions

• Frequently asked questions

Guidance documents

• Submitting a SIRS notification
• Reporting serious incidents: Using a problem solving approach to enhance effective incident management
• Reporting serious incidents: Practical tips for providers when making a notification (20 December 2021)
• Serious Incident Response Scheme: Guidelines for residential aged care providers (updated 1 October 2021)
• Effective incident management systems: Best practice guidance
• Reportable incidents workflow

Poster

• Essential elements of effective incident management systems – A3 poster

Webinars

• SIRS webinar #1: Introduction to the SIRS – 25 February 2021
• SIRS webinar #2: Incident management systems – 11 March 2021
• SIRS webinar #3: Reporting under the SIRS – 18 March 2021
• SIRS webinar #4: Overview of the Commission's role – 25 March 2021
• SIRS webinar #5: SIRS and quality aged care – 8 April 2021

Workshops

• SIRS within residential services online workshop

Videos

• What is the SIRS: Overview
• Benefits of effective incident management
• Incident management under the SIRS
• Reportable incidents under the SIRS

You can find all the SIRS resources in our Resource library.