Mercy Place Keon Park

Accreditation decision
Following a site audit conducted on 21/01/2025 to 23/01/2025, the Commission made a decision on 19/02/2025 to re-accredit this service.
The period of accreditation of the service will expire on 11/05/2028.

Site audit Performance Report
A site audit was conducted with this service on 21/01/2025 to 23/01/2025.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 28 March 2023 to 29 March 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 21 March 2022 to 24 March 2022, the Commission made a decision on 11 May 2022 to re-accredit this service.

The period of accreditation of the service will expire on 11 May 2025.

Site audit Performance Report

A site audit was conducted with this service on 21 March 2022 to 24 March 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 September 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 30 November 2021 to 01 December 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 12 November 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Non-compliance update

Following an assessment contact conducted on 16 January 2020, the Commission made a decision that the approved provider of the service is non-compliant with one requirement of the Aged Care Quality Standards.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 August 2021.