The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
What is dignity of risk? consumer resources
The Commission has developed a number of resources to help aged care consumers understand what dignity of risk is and what actions you should expect from your provider. The dignity of risk is another way of saying you have the right to live the life you choose.
A3 poster — What is dignity of risk? (PDF 351.01 KB)
A4 guide — What is dignity of risk? (PDF 404.72 KB)
Frequently asked questions about consent
This fact sheet covers the frequently asked questions about consent in aged care.
Frequently asked questions about consent (PDF 433.26 KB)
Supporting the dining experience for people living with dementia – Providers and workers guide
This guide is about how to support people living with dementia to maintain good nutrition and enjoy positive dining experiences.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Providing food and dining choice - aged care staff poster
This guide supports aged care staff in providing food and dining choices for residents. It outlines the importance of upholding residents' rights to choose, enhancing their health and quality of life. The guide recommends confirming preferences regularly, involving residents in meal planning, and respecting individual choices regarding when, where, and what they eat or drink. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Providing food and dining choice - aged care staff poster (PDF 445.57 KB)
National Aged Care Mandatory Quality Indicator Program
The National Aged Care Mandatory Quality Indicator Program aids residential aged care providers in enhancing their services by allowing them to benchmark their performance against national outcomes. The program resource provides guidance on data submission frequency, explains the program's role, and provides more information on open hours and contact details.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food and dining - your choices matter
This fact sheet informs aged care residents of their rights to safe, enjoyable, and respectful dining experiences. It outlines steps for raising concerns with providers about food and dining, offers a preference form for residents to communicate their dietary needs, and provides contact information for support services if issues remain unresolved. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
English - Food and dining – your choices matter (PDF 484.79 KB)
Arabic - تهمّّنا تفضيلاتكم في الطعام وعادات الأكل (PDF 767.17 KB)
Chinese Simplified - 食品和餐饮—— 您的选择很重要 (PDF 785.39 KB)
Chinese Traditional - 食品和餐飲—— 您的選擇很重要 (PDF 788.7 KB)
French - Alimentation et repas – vos choix sont importants (PDF 684.4 KB)
German - Essen und Speisen – Ihre Wahl zählt (PDF 686.18 KB)
Greek - Φαγητό και γεύματα – οι επιλογές σας έχουν σημασία (PDF 690.89 KB)
Hungarian - Ételek és étkezés – az Ön döntése számít (PDF 684.42 KB)
Macedonian - Храна и јадење - вашиот избор е важен (PDF 683.21 KB)
Maltese - L-ikel u l-ikliet - l-għażliet tiegħek huma importanti (PDF 685.65 KB)
Russian - Питание и прием пищи: ваш выбор имеет значение (PDF 682.53 KB)
Serbian - Храна и обедовање – ваш избор је важан (PDF 681.46 KB)
Spanish - Alimentos y comidas: sus preferencias importan (PDF 679.42 KB)
Food and drink in your aged care - supporting informed choice and risk - staff poster
This resource provides guidance for aged care staff on supporting older people's informed choices regarding food and drink, even when those choices involve personal risks. It encourages staff to respect resident autonomy, provide information on risks, document decisions, and ensure access to professional advice, promoting dignity and quality of life in care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Goal planning tool
This resource is a goal planning tool designed to support aged care providers in improving food, dining, nutrition, and consumer choice. It helps providers set objectives, track progress, and implement actions to enhance service quality, ensuring that people’s preferences and dietary needs are consistently met.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Goal planning tool (PDF 899.52 KB)
How an aged care advocate can help you
If you are concerned about the quality of the aged care service you or the person you represent is receiving, an advocacy service may be able to help.
How an aged care advocate can help you – fact sheet (PDF 267.87 KB)
