The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Quality and safety in home services – 5 key areas of risk
This resource provides guidance for home service providers on managing key risks in aged care services. It identifies 5 critical areas: organisational governance, care planning and assessment, clinical care, support for vulnerable consumers, and management of Home Care Package funds
My food and dining preferences - form
This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
My food and dining preferences form (PDF 378.98 KB)
Arabic - تفضيلاتي في الطعام وعادات الأكل (PDF 426.01 KB)
French - Mes préférences alimentaires et de repas (PDF 365.82 KB)
German - Meine Essens- und Speisevorlieben (PDF 358.86 KB)
Greek - Οι προτιμήσεις μου για το φαγητό και τα γεύματα (PDF 359.43 KB)
Hungarian - Étel- és étkezési preferenciák (PDF 369.35 KB)
Macedonian - Моите желби во врска со храната и јадењето (PDF 358.79 KB)
Maltese - Il-preferenzi tiegħi tal-ikel u l-ikliet (PDF 364.67 KB)
Portuguese - Minhas preferências alimentares e gastronômicas (PDF 373.26 KB)
Russian - Мои предпочтения в еде и приеме пищи (PDF 353.14 KB)
Serbian - Моје жеље које се тичу хране и обедовања (PDF 353.84 KB)
Simplified Chinese - 我的饮食及用餐偏好 (PDF 420.97 KB)
Traditional Chinese - 我的飲食及用餐偏好 (PDF 422.91 KB)
Spanish - Mis preferencias de alimentos y comidas (PDF 365.1 KB)
Vietnamese - Sở thích ăn uống và thực phẩm của tôi (PDF 340.54 KB)
Frequently asked questions about consent
This fact sheet covers the frequently asked questions about consent in aged care.
Frequently asked questions about consent (PDF 433.26 KB)
Hot water scalding
This page provides guidance for aged care providers on preventing and responding to hot water scalding incidents. It highlights the importance of staff oversight, proper training, and temperature checks when providing care. It also includes immediate first aid steps for burns, helping to reduce risks for vulnerable people, especially older people.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Home services
This page provides guidance for home service providers delivering care to older people in their homes. It outlines how providers must follow the Aged Care Quality Standards, conduct regular assessments, manage risks, and ensure the safety of vulnerable people. It includes resources to help providers identify and manage risks.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Improving aged care with speech pathology: Why it matters and how it helps
This page highlights the role of speech pathologists in supporting older people with communication, eating, drinking, and swallowing difficulties. It provides resources for aged care providers on how to improve care quality through effective communication tools and tailored strategies. This resource includes practical examples, like sample plates and picture boards, for enhancing dining experiences and supporting individual choice.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Keeping residents safe this summer
This resource offers guidance to aged care providers on keeping older people safe during summer. It includes strategies for managing heat exposure, hydration, and sun protection. It helps providers monitor vulnerable people, recognise signs of overheating, and implement preventative measures to ensure safety during hot weather.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Creating behaviour support plans that better support residents
This document outlines the development of behaviour support plans (BSPs) in aged care, focusing on person-centred assessments, identification of triggers, tailored strategies, and regular reviews. It highlights the involvement of healthcare professionals and adherence to care principles to effectively manage residents’ behavioural changes and improve their quality of life.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Goal planning tool
This resource is a goal planning tool designed to support aged care providers in improving food, dining, nutrition, and consumer choice. It helps providers set objectives, track progress, and implement actions to enhance service quality, ensuring that people’s preferences and dietary needs are consistently met.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Goal planning tool (PDF 899.52 KB)
First Nations - Digital Flipchart - Your rights in aged care
A visual guide for conversations between providers/workers and older people about aged care. It includes notes for providers/workers to help guide the conversation.
