Coppin Centre

The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 3 July 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

Assessment contact Performance Report
An assessment contact was conducted with this service on 06 February 2025 to 07 February 2025.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report
An assessment contact was conducted with this service on 23/07/2024 to 24/07/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 23 May 2023 to 26 May 2023, the Commission made a decision on 03 July 2023 to re-accredit this service.

The period of accreditation of the service will expire on 07 November 2026.

Site audit Performance Report

A site audit was conducted with this service on 23 May 2023 to 26 May 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Site audit Performance Report

A site audit was conducted with this service on 23 May 2023 to 26 May 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Accreditation decision

Following a site audit conducted on the 25 February 2020 to 27 February 2020, the Commission made a decision 31 March 2020 to re-accredit this service.

The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 March 2022.

The period of accreditation of the service will expire on 07 November 2024.

Assessment contact Performance Report

An assessment contact was conducted with this service on 08 December 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 25 February 2020 to 27 February 2020, the Commission made a decision on 31 March 2020 to re-accredit this service.

The period of accreditation of the service will expire on 07 May 2022.

The Performance Report is attached.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 7 August 2019 at Coppin Centre to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Review audit decision

Following a review audit conducted on 8 April 2019  to 10 April 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision on 6 June 2019 to vary the period of accreditation of this service. The period of accreditation of the service will expire on 7 May 2020.

The approved provider of the service meets 34 of the 44 expected outcomes of the Accreditation Standards.

The Review Audit Report is attached.

Serious risk decision

Following a review audit conducted on 8 - 10 April 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Royal Freemasons Ltd failed to meet 10 expected outcomes in the Accreditation Standards in relation to Coppin Centre.

On 8 May 2019 a decision was made that failure to meet four or these expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2021.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2018.