The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
First Nations – Workplace poster – Standard 3 Care and services
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 3 Care and services (PDF 550.99 KB)
My food and dining preferences - form
This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
My food and dining preferences form (PDF 378.98 KB)
Arabic - تفضيلاتي في الطعام وعادات الأكل (PDF 426.01 KB)
French - Mes préférences alimentaires et de repas (PDF 365.82 KB)
German - Meine Essens- und Speisevorlieben (PDF 358.86 KB)
Greek - Οι προτιμήσεις μου για το φαγητό και τα γεύματα (PDF 359.43 KB)
Hungarian - Étel- és étkezési preferenciák (PDF 369.35 KB)
Macedonian - Моите желби во врска со храната и јадењето (PDF 358.79 KB)
Maltese - Il-preferenzi tiegħi tal-ikel u l-ikliet (PDF 364.67 KB)
Portuguese - Minhas preferências alimentares e gastronômicas (PDF 373.26 KB)
Russian - Мои предпочтения в еде и приеме пищи (PDF 353.14 KB)
Serbian - Моје жеље које се тичу хране и обедовања (PDF 353.84 KB)
Simplified Chinese - 我的饮食及用餐偏好 (PDF 420.97 KB)
Traditional Chinese - 我的飲食及用餐偏好 (PDF 422.91 KB)
Spanish - Mis preferencias de alimentos y comidas (PDF 365.1 KB)
Vietnamese - Sở thích ăn uống và thực phẩm của tôi (PDF 340.54 KB)
Frequently asked questions about consent
This fact sheet covers the frequently asked questions about consent in aged care.
Frequently asked questions about consent (PDF 433.26 KB)
Improving aged care with speech pathology: Why it matters and how it helps
This page highlights the role of speech pathologists in supporting older people with communication, eating, drinking, and swallowing difficulties. It provides resources for aged care providers on how to improve care quality through effective communication tools and tailored strategies. This resource includes practical examples, like sample plates and picture boards, for enhancing dining experiences and supporting individual choice.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Incident Management Systems
This resource explains Incident Management Systems (IMS) used in aged care to record, manage, and respond to incidents. It provides guidance on building a safety culture, recording and analysing incidents, and implementing steps to prevent reoccurrences, supporting continuous improvement in care delivery.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
First Nations - YouTube videos
This resource includes a series of YouTube videos developed by the Aged Care Quality and Safety Commission. Australian First Nations older people discuss good quality, culturally appropriate and safe aged care, including person-centred care, rights and how to speak up about care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food and drink in your aged care - supporting informed choice and risk - staff poster
This resource provides guidance for aged care staff on supporting older people's informed choices regarding food and drink, even when those choices involve personal risks. It encourages staff to respect resident autonomy, provide information on risks, document decisions, and ensure access to professional advice, promoting dignity and quality of life in care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Creating behaviour support plans that better support residents
This document outlines the development of behaviour support plans (BSPs) in aged care, focusing on person-centred assessments, identification of triggers, tailored strategies, and regular reviews. It highlights the involvement of healthcare professionals and adherence to care principles to effectively manage residents’ behavioural changes and improve their quality of life.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Restrictive practices provider resources
This resource offers guidance and tools for aged care providers on managing restrictive practices. It emphasises using restrictive practices as a last resort, obtaining informed consent, and developing behaviour support plans. The materials include fact sheets, regulatory updates, webinars, and decision-making tools to ensure compliance with legislation and promote person-centred care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Goal planning tool
This resource is a goal planning tool designed to support aged care providers in improving food, dining, nutrition, and consumer choice. It helps providers set objectives, track progress, and implement actions to enhance service quality, ensuring that people’s preferences and dietary needs are consistently met.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Goal planning tool (PDF 899.52 KB)
First Nations - Digital Flipchart - Your rights in aged care
A visual guide for conversations between providers/workers and older people about aged care. It includes notes for providers/workers to help guide the conversation.
First Nations - Stakeholder Communications Toolkit
This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members
