The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
RACGP aged care clinical guide (Silver Book) - Part A - Falls
This guide covers fall prevention and management in older adults, focusing on assessing fall risks, involving multidisciplinary teams (e.g. physiotherapists, occupational therapists), and recommending both non-pharmacological and pharmacological interventions. It includes steps for post-fall assessments, medication review, and strategies for preventing injuries, with a comprehensive approach to improving outcomes in aged care.
RACGP aged care clinical guide (Silver Book) - Part A - Mental health
This guide addresses mental health in older adults, including social isolation, depression, anxiety, suicide risk, bipolar disorder, and schizophrenia. It provides consensus-based recommendations for tailored interventions, diagnosis through validated assessments, and management strategies that combine clinical and non-clinical approaches.
RACGP aged care clinical guide (Silver Book) - Part A - Dermatology
This guide provides recommendations for dermatological care in older adults, addressing skin integrity, sun damage, bruising, and wound management. It highlights factors affecting skin health, like systemic disease, medication, and environmental exposure. It recommends regular skin assessments, non-pharmacological interventions, moisturisation, and tailored approaches for managing conditions like ulcers, pruritus, and skin cancer in aged care settings.
RACGP aged care clinical guide (Silver Book) - Part A - Pain
This guide provides strategies for managing pain in older adults in aged care, focusing on assessment, non-pharmacological treatments, and pharmacological interventions. It includes practice points on appropriate medication use, considerations for pain assessment tools, and recommendations for safe management, including tailored care and treatment monitoring to improve quality of life.
RACGP aged care clinical guide (Silver Book) - Part A - Polypharmacy
This guide addresses polypharmacy in aged care, focusing on identifying inappropriate prescribing and reviewing all medications, including prescription, over-the-counter and complementary and alternative medicines. It includes recommendations for reducing medication use through deprescribing, ensuring medication safety, and regular review of renal and hepatic functions. Tools such as Beers Criteria and other screening frameworks are provided to support optimal medication management in older adults.
RACGP aged care clinical guide (Silver Book) - Part A - Deprescribing
This guide focuses on deprescribing in aged care, aiming to reduce unnecessary or potentially harmful medications. It provides a framework for reviewing medication, assessing risks and benefits, developing tapering plans, and involving multidisciplinary teams. It provides recommendations including; patient-cantered communication, establishing written plans for medication withdrawal, and monitoring outcomes to improve quality of life.
RACGP aged care clinical guide (Silver Book) - Part B - Abuse of older people
This resource provides guidance on recognising, assessing, and managing abuse of older people in various settings, including residential aged care. It covers types of abuse (financial, emotional, physical, sexual, neglect), risk factors, barriers to disclosure, and steps for prevention. The document also includes recommendations for safety planning, intervention strategies, and resources for support across Australian states and territories.
Home Medicines Review
This resource provides information on the Home Medicines Review (HMR) program, designed to support the safe and effective use of medicines for patients at home. It outlines the process, eligibility criteria, program variations, claiming and payments, rural loading allowance, and guidance for pharmacists and healthcare providers involved in medication reviews
Fact sheet - Enrolled nurses and medicines administration
This fact sheet outlines the requirements for enrolled nurses (ENs) in Australia regarding the administration of medicines. It details the education and qualifications needed to administer medications, the specific conditions under which ENs may administer intravenous medicines, and guidance on removing any limitations from their registration. The document also emphasises adherence to legislation, policies, and safe practices.
Communication after stroke
This resource provides information on communication difficulties an person may encounter after experiencing a stroke. It discusses how strokes can affect communication, treatment to assist with communication, information on recovery, communication tips for family and friends and help resources for individuals.
Residential Medication Management Review and Quality Use of Medicines
This page provides information on the intent of the Residential Medication Management Review and Quality Use of Medicines (RMMR) Program. It outlines its purpose, participation requirements, claiming and payment processes, frequently asked questions, program rules, and extra available downloads.
Quality and safety in home services – 5 key areas of risk
This resource provides guidance for home service providers on managing key risks in aged care services. It identifies 5 critical areas: organisational governance, care planning and assessment, clinical care, support for vulnerable consumers, and management of Home Care Package funds
Provider governance quick reference poster
A quick reference A3 poster informing providers about their new provider governance responsibilities.
To Dip or Not to Dip - Implementation Guide for Nurse and Pharmacist Champions
To Dip or Not to Dip (TDONTD) is a quality improvement intervention successfully implemented in UK and Australian aged care homes to improve UTI assessment and antibiotic prescribing appropriateness.
This implementation guide has been drawn from the experiences of homes and champions who have implemented TDONTD, along with feedback from aged care nurses and personal care assistants who have used TDONTD resources.
Hand Hygiene - Helping others with hand hygiene
Infection prevention and control helps to stop the spread of germs like bacteria and viruses that cause respiratory infections and gastroenteritis. Hand hygiene is a very important part of this.
In this video you will learn how to clean another person's hands.
Your role in infection prevention and control when visiting an aged care service
Infection prevention and control, also known as IPC, are the steps and processes that people can use to reduce the spread of harmful germs and bacteria.
People who visit aged care services can help support IPC processes.
First Nations - Workplace poster - Standard 1 The individual
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 2 The organisation
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 3 Care and services
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 5 Clinical care
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.