Quality Standards Resource Centre

This resource is the Australian Indigenous HealthInfoNet website. The website provides access to resources and workforce information to inform practice and policy in Aboriginal and Torres Strait Islander health. The website also provides portals to collections of information by theme, including social and emotional wellbeing, cultural safety, end-of-life care, diabetes and respiratory health.

This portal provides links to Aboriginal and Torres Strait Islander health and cultural safety publications, policies, resources and programs. It also providers workforce support information and content relevant to specific health professional roles. The information supports health professionals to deliver culturally safe and responsive care.

This resource offers a series of webinars on cognitive impairment and dementia care for Aboriginal and Torres Strait Islander peoples. It is designed for primary health care teams including General Practitioners, Aboriginal and Torres Strait Islander health practitioners and health workers, nurses, allied health professionals and others who work in primary care. The webinar series has been developed in collaboration with Dementia Training Australia.

This resource discusses the importance of engagement in meaningful lifestyle activities for people living in aged care. It includes information about understanding meaningful lifestyle activities and links to a collection of resources collated by ARIIA that are relevant to this theme.

This resource describes the Good Spirit Good Life (GSGL) framework for assessing the quality of life of older Aboriginal people, focusing on culturally important factors such as connection to Country, family, and spirituality. It includes tools for both self-reporting and carer-assisted reporting.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This framework integrates trauma-informed care across NSW Health services, enhancing support for clients, families, and carers by guiding staff in trauma-sensitive practices and systemic change. It focuses on preventing re-traumatisation and fostering healing, especially for vulnerable populations.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers practical guidance on effective engagement with older people, highlighting diverse communication methods, cultural sensitivity, and inclusive strategies to capture meaningful input. It supports collaborative relationships and respectful dialogue with older people in decision-making processes.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.

This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.

This resource outlines the requirement for all workplaces, including aged care facilities, to have an emergency plan under the model WHS laws. The plan must inform workers and visitors about what to do in emergencies, be easily accessible, and be regularly reviewed and updated to ensure effectiveness.

Guidance and requirements may differ across states and territories. Users are responsible for considering their individual circumstances and specific state-based regulations and legislation.

This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.

This resource hub provides advocacy, workforce, and community resources tailored to support the health and wellbeing of LGBTIQ+ people. It offers tools, reports, and guidance for providers to deliver inclusive, culturally sensitive care and to address the specific health needs of LGBTIQ+ communities. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

This resource provides dementia information and resources for multicultural communities, offering animations, videos, and materials in multiple languages. It aims to improve understanding of dementia and its prevention in diverse cultural groups, supporting awareness and early intervention. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

This resource provides guidelines on caring for older veterans, focusing on areas such as multimorbidity, medication management, and palliative care. It highlights unique healthcare entitlements and support structures available to veterans, supporting aged care providers in delivering comprehensive, person-centred care.

This resource provides case studies on person-centred care approaches used by Australian and international healthcare organisations. It highlights strategies for engaging and partnering with consumers, offering guidance to organisations aiming to implement person-centred practices. Providers can be explored and consider aspects applicable in the aged care setting. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

This resource provides insight into the resilience of culturally and linguistically diverse (CALD) communities in the face of emergencies and disasters. It explores key challenges and opportunities for enhancing resilience, such as the impact of migration, social capital, and communication barriers. It aims to equip stakeholders with actionable strategies to support resilience within these communities during crises.

The poster and video will support you in understanding person-centred care.

Older Australians, particularly those that reside in residential aged care settings or in multigenerational households, are vulnerable to the ongoing risk of contracting and becoming seriously ill from COVID-19 and other highly infectious illnesses such as influenza and gastroenteritis.

This resource provides tips for engaging with Elders from Aboriginal communities. It includes practical advice for communicating and engaging in a respectful way, with a focus on awareness and understanding of the person and their community.

The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak. 

This resource provides a checklist for home care and Commonwealth Home Support Programme (CHSP) providers to help them prepare for and manage the care of older people during heatwaves. It outlines steps to take before, during, and after heatwaves, ensuring the health and safety of those under their care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.