The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Person-centred care consumer resources
The poster and video will support you in understanding person-centred care.
A3 poster — What is person-centred care? (PDF 1.04 MB)
Consumer guide — What is person-centred care? (PDF 1.79 MB)
What is dignity of risk? consumer resources
The Commission has developed a number of resources to help aged care consumers understand what dignity of risk is and what actions you should expect from your provider. The dignity of risk is another way of saying you have the right to live the life you choose.
A3 poster — What is dignity of risk? (PDF 351.01 KB)
A4 guide — What is dignity of risk? (PDF 404.72 KB)
First Nations - Workplace poster - Standard 1 The individual
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 2 The organisation
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 2 The organisation (PDF 539.54 KB)
First Nations – Workplace poster – Standard 3 Care and services
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 3 Care and services (PDF 550.99 KB)
First Nations – Workplace poster – Standard 5 Clinical care
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 5 Clinical care (PDF 562.27 KB)
My food and dining preferences - form
This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
My food and dining preferences form (PDF 378.98 KB)
Arabic - تفضيلاتي في الطعام وعادات الأكل (PDF 426.01 KB)
French - Mes préférences alimentaires et de repas (PDF 365.82 KB)
German - Meine Essens- und Speisevorlieben (PDF 358.86 KB)
Greek - Οι προτιμήσεις μου για το φαγητό και τα γεύματα (PDF 359.43 KB)
Hungarian - Étel- és étkezési preferenciák (PDF 369.35 KB)
Macedonian - Моите желби во врска со храната и јадењето (PDF 358.79 KB)
Maltese - Il-preferenzi tiegħi tal-ikel u l-ikliet (PDF 364.67 KB)
Portuguese - Minhas preferências alimentares e gastronômicas (PDF 373.26 KB)
Russian - Мои предпочтения в еде и приеме пищи (PDF 353.14 KB)
Serbian - Моје жеље које се тичу хране и обедовања (PDF 353.84 KB)
Simplified Chinese - 我的饮食及用餐偏好 (PDF 420.97 KB)
Traditional Chinese - 我的飲食及用餐偏好 (PDF 422.91 KB)
Spanish - Mis preferencias de alimentos y comidas (PDF 365.1 KB)
Vietnamese - Sở thích ăn uống và thực phẩm của tôi (PDF 340.54 KB)
Dining in residential aged care - tips and tricks fact sheet
This fact sheet provides practical tips for enhancing dining experiences in residential aged care settings. It offers guidance on food presentation, meal assistance, creating a respectful and enjoyable atmosphere, supporting independence, and providing culturally appropriate dining options. The aim is to improve mealtime satisfaction while maintaining older peoples' dignity and people's preferences.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Dining in residential aged care – tips, tricks and what to avoid (PDF 484.37 KB)
Residential aged care food services discussion paper
This paper presents a high-level overview of contemporary evidence regarding food services in residential aged care settings.
Residential aged care food services discussion paper (PDF 536.47 KB)
Explaining aged care and your rights – locally tailorable poster - First Nations resources
We’ve developed a tailorable poster for you to edit with your own local details, and print and display at community notice boards or waiting areas.
First Nations - Visual Storyboard - Aged care and your rights
The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.
Aged care and your rights – visual storyboard (PDF 803.63 KB)
First Nations - Visual information sheet - Your rights when accessing aged care
Yarning about your aged care (PDF 645.07 KB)
What is open disclosure? - video
This video explains open disclosure and what older people can expect from their registered provider during the process. It highlights key aspects such as communication, transparency, and how concerns will be addressed.
What is person-centred care? - video
This video explains what person-centred care means and how you can work with your provider to achieve it.
First Nations - Digital Flipchart - Your rights in aged care
A visual guide for conversations between providers/workers and older people about aged care. It includes notes for providers/workers to help guide the conversation.
First Nations - Stakeholder Communications Toolkit
This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members
