The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Person-centred care consumer resources
The poster and video will support you in understanding person-centred care.
A3 poster — What is person-centred care? (PDF 1.04 MB)
Consumer guide — What is person-centred care? (PDF 1.79 MB)
What is dignity of risk? consumer resources
The Commission has developed a number of resources to help aged care consumers understand what dignity of risk is and what actions you should expect from your provider. The dignity of risk is another way of saying you have the right to live the life you choose.
A3 poster — What is dignity of risk? (PDF 351.01 KB)
A4 guide — What is dignity of risk? (PDF 404.72 KB)
To Dip or Not to Dip - Implementation Guide for Nurse and Pharmacist Champions
To Dip or Not to Dip (TDONTD) is a quality improvement intervention successfully implemented in UK and Australian aged care homes to improve UTI assessment and antibiotic prescribing appropriateness.
This implementation guide has been drawn from the experiences of homes and champions who have implemented TDONTD, along with feedback from aged care nurses and personal care assistants who have used TDONTD resources.
Partnerships in care – Partner information package
The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak.
Arabic - الشراكة في الرعاية الرعاية المشتركة (PDF 4.87 MB)
Chinese Simplified - 护理合作伙伴 携手护理 (PDF 4.81 MB)
Chinese Traditional - 護理合作夥伴 攜手護理 (PDF 4.73 MB)
Dutch - Samenwerking in de zorg Samen zorgdragen (PDF 4.34 MB)
German - Pflegepartnerschaften Gemeinsam pflegen (PDF 4.38 MB)
Hungarian - Gondozási partnerség Gondozás közösen (PDF 4.38 MB)
Korean - 돌봄 파트너십 함께하는 돌봄 (PDF 4.87 MB)
Latvian - Aprūpes partnerība Kopīgas rūpes (PDF 4.33 MB)
Macedonian - Партнерства во грижа Да се грижиме заедно (PDF 4.31 MB)
Maltese - Sħubija fil-kura Nieħdu ħsieb flimkien (PDF 4.35 MB)
Polish - Partnerstwo w opiece Wspólna opieka (PDF 4.37 MB)
Portuguese - Parceiros nos cuidados Cuidando juntos (PDF 4.37 MB)
Russian - Партнеры по уходу Заботимся вместе (PDF 4.33 MB)
Spanish - Atención en colaboración Cuidamos juntos (PDF 4.35 MB)
Turkish - Bakım ortaklıkları Birlikte dikkat etmek (PDF 4.32 MB)
Ukrainian - Партнерство у сфері догляду Піклуємося разом (PDF 4.33 MB)
Vietnamese - Quan hệ đối tác chăm sóc Cùng nhau chăm sóc (PDF 4.33 MB)
Free aged care translation service
This resource provides information on a free translation and interpreting service funded by the government for aged care providers. It supports effective communication with older people from diverse backgrounds, offering language translation, sign language, and captioning services to enhance accessibility and inclusivity in aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Supporting the dining experience for people living with dementia – Providers and workers guide
This guide is about how to support people living with dementia to maintain good nutrition and enjoy positive dining experiences.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
User guide to the Clinical Pathway for older people in aged care homes: suspected urinary tract infections
This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.
Antimicrobial Stewardship Self-Assessment Tool and User Guide
This tool and user guide supports residential aged care services in self-assessing their antimicrobial stewardship (AMS) practices. It covers AMS governance, policies, education, monitoring, and feedback, aiming to improve antibiotic use and reduce risks associated with antimicrobial resistance. The resources helps identify gaps and develop action plans to enhance AMS activities and patient care. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition and dining: a reflection on practice
This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.
The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
