The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Good Spirit Good Life - a Quality of life framework
This resource describes the Good Spirit Good Life (GSGL) framework for assessing the quality of life of older Aboriginal people, focusing on culturally important factors such as connection to Country, family, and spirituality. It includes tools for both self-reporting and carer-assisted reporting.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Maintaining personal identity
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Bedrooms and privacy
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Maintaining dignity
This resource highlights the importance of maintaining dignity for older people in aged care, focusing on how technology use can impact their sense of autonomy and respect. It advises service providers to make sure technological solutions enhance care quality without compromising the dignity of those receiving care.
Partnerships in care – Partner information package
The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak.
Arabic - الشراكة في الرعاية الرعاية المشتركة (PDF 4.87 MB)
Chinese Simplified - 护理合作伙伴 携手护理 (PDF 4.81 MB)
Chinese Traditional - 護理合作夥伴 攜手護理 (PDF 4.73 MB)
Dutch - Samenwerking in de zorg Samen zorgdragen (PDF 4.34 MB)
German - Pflegepartnerschaften Gemeinsam pflegen (PDF 4.38 MB)
Hungarian - Gondozási partnerség Gondozás közösen (PDF 4.38 MB)
Korean - 돌봄 파트너십 함께하는 돌봄 (PDF 4.87 MB)
Latvian - Aprūpes partnerība Kopīgas rūpes (PDF 4.33 MB)
Macedonian - Партнерства во грижа Да се грижиме заедно (PDF 4.31 MB)
Maltese - Sħubija fil-kura Nieħdu ħsieb flimkien (PDF 4.35 MB)
Polish - Partnerstwo w opiece Wspólna opieka (PDF 4.37 MB)
Portuguese - Parceiros nos cuidados Cuidando juntos (PDF 4.37 MB)
Russian - Партнеры по уходу Заботимся вместе (PDF 4.33 MB)
Spanish - Atención en colaboración Cuidamos juntos (PDF 4.35 MB)
Turkish - Bakım ortaklıkları Birlikte dikkat etmek (PDF 4.32 MB)
Ukrainian - Партнерство у сфері догляду Піклуємося разом (PDF 4.33 MB)
Vietnamese - Quan hệ đối tác chăm sóc Cùng nhau chăm sóc (PDF 4.33 MB)
Respecting the privacy and dignity of clients
This resource provides guidance about respecting the privacy and dignity of clients. It includes information about personal privacy, the Privacy Act, what classifies as health information, consent and privacy of information. It also includes information about person-centred care and client dignity.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Privacy and confidentiality – Introduction to aged care video
This resource is a training video guiding aged care staff on the importance of maintaining privacy and confidentiality for people receiving care. It covers protecting personal information, proper handling of sensitive data, and safe sharing practices, aiming to make sure clients feel secure in sharing information.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Partnerships in Care Agreement – Sample
This resource is a sample of what a partner agreement might look like. It can be used as a template. This document has been created to support aged care providers and individuals where all parties would like to put an agreement in place.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Partnerships in Care Agreement – Sample (PDF 108.45 KB)
First Nations - YouTube videos
This resource includes a series of YouTube videos developed by the Aged Care Quality and Safety Commission. Australian First Nations older people discuss good quality, culturally appropriate and safe aged care, including person-centred care, rights and how to speak up about care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Partnering in care - Caring together
This resource outlines the Partnerships in Care (PiC) programme, which encourages family and friends to support companionship and care for people in aged care, even during outbreak situations. It provides guidance on infection control, visitation protocols, and formal engagement with care activities to enhance resident well-being in a safe, structured manner.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
