Quality Standards Resource Centre

This resource offers a series of webinars on cognitive impairment and dementia care for Aboriginal and Torres Strait Islander peoples. It is designed for primary health care teams including General Practitioners, Aboriginal and Torres Strait Islander health practitioners and health workers, nurses, allied health professionals and others who work in primary care. The webinar series has been developed in collaboration with Dementia Training Australia.

This resource offers guidance for staff support in dementia care, covering person-centred approaches, workplace culture change, training, and physical environment improvements. It includes strategies to enhance job satisfaction, staff wellbeing, and dementia-friendly care practices.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides guidance on fostering personal enjoyment for people with dementia, encouraging meaningful activities based on life history and familiar roles. It includes ideas for sensory engagement, physical activity, and social connection in home-like settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides guidance on interior design elements that create a familiar, practical, and dementia-friendly environment. It includes strategies for lighting, colour, furniture, and surfaces to enhance safety, wayfinding, and comfort in care settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides design principles for creating dementia-friendly environments that support comfort, independence, and a sense of home. It includes guidance on optimising lighting, safety, social connection, and personalised spaces to enhance quality of life.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers accessible health information for Aboriginal and Torres Strait Islander people on preventing illness in the home. It includes room-based fact sheets with actions to improve environmental health, available as individual sheets or a workbook. This resource includes state-specific information and therefore its applicability and usefulness may be limited.

This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.

This resource provides information on the causes, treatments, and prevention of falls in older people. It outlines risk factors, such as home hazards and health conditions, and offers practical tips for reducing falls, including lifestyle changes, home modifications, and medical assessments. The document emphasises the importance of fall prevention in aged care settings.

The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak. 

This resource outlines the basic principles of infection prevention and control and explains how to apply these principles using a risk-based approach. The guide supports implementation of the strengthened Aged Care Quality Standards. It is a supplementary resource for the Australian Guidelines for the Prevention and Control of Infection in Healthcare for aged care settings. 

This resource may refer to information that will be updated from 1 November 2025.

This resource provides information on a free translation service for government-subsidised aged care providers, enabling communication in languages other than English. It helps aged care providers reach diverse communities, including culturally and linguistically diverse individuals, First Nations people, and those who are Deaf or hard of hearing, supporting culturally inclusive care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a sample of what a partner agreement might look like. It can be used as a template. This document has been created to support aged care providers and individuals where all parties would like to put an agreement in place. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance for the health care of people with intellectual disability. The user guide is part of the Australian Commission on Safety and Quality in Health Care's National Safety and Quality Health Service (NSQHS) Standards. The resource was developed in response to significant evidence of poor health outcomes for people with intellectual disability in Australia’s health system. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a collection of resources on the Tasmanian Government Department of Health webpage about healthy ageing. It includes resources about malnutrition screening, being physically active, and eating well.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet is informed by the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard (CCS), developed by the Australian Commission on Safety and Quality in Health Care. The CCS describes the safe and appropriate use of psychotropic medicines for people with cognitive disability or impairment, in a way that upholds their rights, dignity, health and quality of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on preventing falls at home for older people. It explains common causes of falls, such as poor lighting and slippery surfaces, and offers practical solutions like home modifications, exercise, and footwear adjustments. The document emphasises maintaining safety in and around the home to reduce the risk of falls.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This page provides resources for Aboriginal and Torres Strait Islander people on social and emotional wellbeing. It contains information on support services, scholarships, lived experience centres, stories and other resources for mental health.

This guide discusses multiculturalism in aged care, addressing the diverse needs of culturally and linguistically diverse (CALD) older adults. It covers healthcare principles, communication strategies, clinical considerations, and culturally tailored approaches for areas like medication management, dementia, mental health, nutrition, and substance use. It also provides practical advice for general practitioners, carers, and aged care facilities to deliver culturally safe and effective care.