The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Partnerships in care – Partner information package
The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak.
Arabic - الشراكة في الرعاية الرعاية المشتركة (PDF 4.87 MB)
Chinese Simplified - 护理合作伙伴 携手护理 (PDF 4.81 MB)
Chinese Traditional - 護理合作夥伴 攜手護理 (PDF 4.73 MB)
Dutch - Samenwerking in de zorg Samen zorgdragen (PDF 4.34 MB)
German - Pflegepartnerschaften Gemeinsam pflegen (PDF 4.38 MB)
Hungarian - Gondozási partnerség Gondozás közösen (PDF 4.38 MB)
Korean - 돌봄 파트너십 함께하는 돌봄 (PDF 4.87 MB)
Latvian - Aprūpes partnerība Kopīgas rūpes (PDF 4.33 MB)
Macedonian - Партнерства во грижа Да се грижиме заедно (PDF 4.31 MB)
Maltese - Sħubija fil-kura Nieħdu ħsieb flimkien (PDF 4.35 MB)
Polish - Partnerstwo w opiece Wspólna opieka (PDF 4.37 MB)
Portuguese - Parceiros nos cuidados Cuidando juntos (PDF 4.37 MB)
Russian - Партнеры по уходу Заботимся вместе (PDF 4.33 MB)
Spanish - Atención en colaboración Cuidamos juntos (PDF 4.35 MB)
Turkish - Bakım ortaklıkları Birlikte dikkat etmek (PDF 4.32 MB)
Ukrainian - Партнерство у сфері догляду Піклуємося разом (PDF 4.33 MB)
Vietnamese - Quan hệ đối tác chăm sóc Cùng nhau chăm sóc (PDF 4.33 MB)
Partnerships in Care Agreement – Sample
This resource is a sample of what a partner agreement might look like. It can be used as a template. This document has been created to support aged care providers and individuals where all parties would like to put an agreement in place.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Partnerships in Care Agreement – Sample (PDF 108.45 KB)
Centre for Cultural Diversity in Ageing - Resources
This webpage supports aged care providers to address the needs of older people from culturally and linguistically diverse backgrounds. It contains training and webinars, sector development and resources. The resources include multilingual communication cards, cultural care plans, and practice guides that help address the cultural, linguistic, and spiritual needs of people in care. The resources make sure aged care services are accessible, safe, and appropriate for culturally and linguistically diverse populations.
Draft National Consumer Engagement Strategy for Health and Wellbeing
This resource presents the Draft National Consumer Engagement Strategy for Health and Wellbeing, which aims to foster partnerships between health policymakers and communities. It is designed to involve people and communities in the development and implementation of preventive health policies. The strategy supports policymakers and program developers in engaging effectively with consumers to achieve improved health outcomes across Australia.
Consumer and carer engagement: A practical guide
This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.
The A-PRECISE model: Building capacity to prevent and manage infections in residential aged care
The A-PRECISE model (Australia – PReventing infECtions In reSidential agEd care) is an infection prevention strategy co-designed with residents, family members and staff in residential aged care homes. The model provides clear and actionable strategies for creating an environment where effective infection prevention and control (IPC) practices can thrive.
