Resource library

This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

These clinical forms are part of the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

If you have a concern or complaint, it is safe to raise it with your residential or home service. The Aged Care Quality and Safety Commission can also help.

You should not be treated any differently after raising a concern or making a complaint. If you are not happy with how your complaint has been managed, you can also make a complaint directly to the Aged Care Quality and Safety Commission.

The Serious Incident Response Scheme (SIRS) decision support tool helps you determine Priority 1 or Priority 2 reportable incidents.

This fact sheet provides information for residential aged care providers on behaviour support plans for each consumer who requires it, as part of their care.

This fact sheet provides information on how to complete the Numbers of personnel in the service form.

We hosted a webinar on 23 August 2021 which covered the behaviour support planning requirements under the restrictive practices legislation.

We hosted a webinar on 30 August 2021 that revisited some foundation steps providers of residential aged care can take to be ready for a COVID-19 outbreak. We also discussed the changing context of COVID in 2021.

This fact sheet provides an overview of the use of restrictive practices in aged care.

This fact sheet provides information about consent for medication in aged care.

This fact sheet covers the frequently asked questions about consent in aged care.

Information about antibiotics for aged care residents and their families, carers and representatives.

This brochure is available in 25 languages.

The Serious Incident Response Scheme or SIRS will support your right to be treated with dignity and respect and to live your life free from neglect, violence and abuse.

We hosted the a webinar on 13 July 2021 to discuss the changes to legislation surrounding restrictive practices in aged care.

This fact sheet provides a summary of the key legislative changes from 1 July 2021 for providers under the Aged Care Act 1997 and the Quality of Care Principles 2014.

In aged care, your rights are protected by the Charter of Aged Care Rights. Alongside the Charter is a new government initiative called the Serious Incident Response Scheme or SIRS. SIRS requires your home to take steps to keep you safe from harm.

A fact sheet for aged care residents, their families and representatives on your rights relating to COVID-19 restrictions in residential aged care.

To keep you safe, the government has introduced the Serious Incident Response Scheme or SIRS. SIRS will reduce the risk of harm to people in residential aged care homes.

In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.