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Publication date
The Notice of collection provides information on how we may collect, use and disclose personal information, for the purpose of our legislative functions. It is available in 24 languages.
Notice of collection (English) (PDF 344.24 KB)
Arabic – إشعار بجمع المعلومات (PDF 270.36 KB)
Armenian – Հաւաքման ծանուցում (PDF 268.16 KB)
Chinese, Traditional – 收集個人資料通知書 (PDF 535.67 KB)
Croatian – Оbavijest о prikupljanju osobnih podataka (PDF 286.9 KB)
Dutch – Kennisgeving van verzameling (PDF 246.99 KB)
French – Avis de collecte de renseignements (PDF 270.63 KB)
German – Datenerhebungsmitteilung (PDF 257.44 KB)
Greek – Ειδοποίηση συλλογής (PDF 252.15 KB)
Hindi – एकत्रित करने के बारे में नोटिस (PDF 455.79 KB)
Hungarian – Személyes adatok begyűjtéséről szóló értesítés (PDF 291.64 KB)
Italian – Avviso di raccolta di informazioni (PDF 268.69 KB)
Latvian – Paziņojums par informācijas apkopošanu (PDF 247.52 KB)
Macedonian – Известување за собирање на информации (PDF 247.08 KB)
Maltese – Avviż dwar il-ġabra ta’ informazzjoni (PDF 275.54 KB)
Polish – Powiadomienie o gromadzeniu danych (PDF 290.59 KB)
Portuguese – Aviso de recolha (PDF 243.31 KB)
Russian – Уведомление о сборе информации (PDF 231.3 KB)
Serbian – Обавештење о прикупљању личних података (PDF 260.94 KB)
Spanish – Aviso de recopilación de información (PDF 271.33 KB)
Tagalog – Abiso ng koleksyon (PDF 266.14 KB)
Turkish – Bilgi toplama bildirimi (PDF 230.55 KB)
Ukrainian – Повідомлення про збір даних (PDF 251.93 KB)
Vietnamese – Thông báo về thu thập thông tin (PDF 269.73 KB)
Publication date
This resource pack was sent to approved providers on 2nd January 2019. It contains helpful information on the Aged Care Quality and Safety Commission and the services we offer.
Letter to providers.pdf (PDF 168.68 KB)
acqsc_do-you-have-a-concern-brochure.pdf (PDF 813.84 KB)
do_you_have_a_concern_a3_poster_in_English.pdf (PDF 440.21 KB)
acqsc_aged_care_quality_standards_poster_a4.pdf (PDF 173.59 KB)
acqsc_translation_a4_poster.pdf (PDF 777.92 KB)
acqsc_the_service_we_offer_you_factsheet.pdf (PDF 743.84 KB)
Publication date
Last updated
Top tips for service providers managing complaints.
Publication date
Hungarian – Home care letter to consumers advising of visit (PDF 365.4 KB)
Hungarian – Noticeboard poster advising of visit (PDF 130.71 KB)
Hungarian – Noticeboard poster unannounced visit (PDF 155.72 KB)
Hungarian – Site audit notice sent with reminder email (PDF 120.08 KB)
Publication date
Italian – Noticeboard poster advising of visit (PDF 89.93 KB)
Italian – Noticeboard poster unannounced visit (PDF 129.56 KB)
Italian – Site audit notice sent with reminder email (PDF 118.49 KB)
Italian – Site audit poster sent with reminder email (PDF 115.57 KB)
Italian – Home care letter to consumers advising of visit (PDF 366.78 KB)
Publication date
Korean – Home care letter to consumers advising of visit (PDF 436.23 KB)
Korean – Noticeboard poster advising of visit (PDF 99.82 KB)
Korean – Noticeboard poster unannounced visit (PDF 111.05 KB)
Korean – Site audit notice sent with reminder email (PDF 127.85 KB)
Korean – Site audit poster sent with reminder email (PDF 160.58 KB)
Publication date
Latvian – Home care letter to consumers advising of visit (PDF 362.69 KB)
Latvian – Noticeboard poster advising of visit (PDF 126.04 KB)
Latvian – Noticeboard poster unannounced visit (PDF 133.73 KB)
Latvian – Site audit notice sent with reminder email (PDF 117.49 KB)
Latvian – Site audit poster sent with reminder email (PDF 112.64 KB)
Publication date
Noticeboard poster advising of visit - Macedonian (PDF 137.82 KB)
Noticeboard poster unannounced visit - Macedonian (PDF 143.14 KB)
Site audit notice sent with reminder email - Macedonian (PDF 124.71 KB)
Site audit poster sent with reminder email - Macedonian (PDF 121.45 KB)
Publication date
Arabic – Home care letter to consumers advising of visit (PDF 444.11 KB)
Arabic – Noticeboard poster advising of visit (PDF 332.9 KB)
Arabic – Noticeboard poster unannounced visit (PDF 120.8 KB)
Arabic – Site audit notice sent with reminder email (PDF 151.42 KB)
Arabic – Site audit poster sent with reminder email (PDF 171.57 KB)
Publication date
Armenian – Home care letter to consumers advising of visit (PDF 436.24 KB)
Armenian – Noticeboard poster advising of visit (PDF 129.29 KB)
Armenian – Noticeboard poster unannounced visit (PDF 136.27 KB)
Armenian – Site audit notice sent with reminder email (PDF 117.92 KB)
Armenian – Site audit poster sent with reminder email (PDF 114.77 KB)
Publication date
Chinese, Traditional – Noticeboard poster advising of visit (PDF 172.28 KB)
Chinese, Traditional – Noticeboard poster unannounced visit (PDF 165.34 KB)
Publication date
Croatian – Home care letter to consumers advising of visit (PDF 363.97 KB)
Croatian – Noticeboard poster advising of visit (PDF 93.5 KB)
Croatian – Noticeboard poster unannounced visit (PDF 142.74 KB)
Croatian – Site audit notice sent with reminder email (PDF 122.18 KB)
Croatian – Site audit poster sent with reminder email (PDF 121.97 KB)
Publication date
Dutch – Home care letter to consumers advising of visit (PDF 397.14 KB)
Dutch – Noticeboard poster advising of visit (PDF 50.45 KB)
Dutch – Noticeboard poster unannounced visit (PDF 52.46 KB)
Dutch – Site audit notice sent with reminder email (PDF 75.8 KB)
Dutch – Site audit poster sent with reminder email (PDF 115.73 KB)
Publication date
French – Home care letter to consumers advising of visit (PDF 386.23 KB)
French – Noticeboard poster advising of visit (PDF 127.28 KB)
French – Noticeboard poster unannounced visit (PDF 132.98 KB)
French – Site audit notice sent with reminder email (PDF 116.03 KB)
French – Site audit poster sent with reminder email (PDF 111.08 KB)
Publication date
German – Home care letter to consumers advising of visit (PDF 364.48 KB)
German – Noticeboard poster advising of visit (PDF 50.78 KB)
German – Noticeboard poster unannounced visit (PDF 52.25 KB)
German – Site audit poster sent with reminder email (PDF 114.22 KB)
Publication date
Greek – Home care letter to consumers advising of visit (PDF 379.08 KB)
Greek – Noticeboard poster advising of visit (PDF 145.02 KB)
Greek – Noticeboard poster unannounced visit (PDF 142.38 KB)
Greek – Site audit notice sent with reminder email (PDF 127.53 KB)
Greek – Site audit poster sent with reminder email (PDF 121.84 KB)
Publication date
Hindi – Home care letter to consumers advising of visit (PDF 401.35 KB)
Hindi – Noticeboard poster advising of visit (PDF 104.56 KB)
Hindi – Noticeboard poster unannounced visit (PDF 100.43 KB)
Hindi – Site audit notice sent with reminder email (PDF 135.12 KB)
Hindi – Site audit poster sent with reminder email (PDF 146.86 KB)
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Noticeboard poster advising of visit - Maltese (PDF 131.19 KB)
Noticeboard poster unannounced visit - Maltese (PDF 137.76 KB)
Site audit notice sent with reminder email - Maltese (PDF 143.73 KB)
Site audit poster sent with reminder email - Maltese (PDF 117.72 KB)
Publication date
Noticeboard poster advising of visit - Polish (PDF 129.1 KB)
Noticeboard poster unannounced visit - Polish (PDF 136.56 KB)
Site audit notice sent with reminder email - Polish (PDF 187.38 KB)
Site audit poster sent with reminder email - Polish (PDF 136.42 KB)
Publication date
Noticeboard poster advising of visit - Portuguese (PDF 54.91 KB)
Noticeboard poster unannounced visit - Portuguese (PDF 51.99 KB)
Site audit notice sent with reminder email - Portuguese (PDF 75.82 KB)
Site audit poster sent with reminder email - Portuguese (PDF 114.69 KB)
