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The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.

This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.

Brochure,
Language resources,
Charter of Aged Care Rights cover picture

A fact sheet outlining the Aged Care Quality Standards.

This resource is not available to order.

Fact sheet,
 Image of Aged Care Quality Standards PDF

Top tips for service providers managing complaints.

Fact sheet,
Top tips for providers cover page

Download the Commission's Aged Care Quality Standards imagery, including the Standards wheel and individual Standards icons. Includes terms of use.

Image,
Aged Care Quality Standards wheel infographic of the Commission's range of resources available for download to support service providers and their consumers to understand the Quality Standards.

To assist aged care providers, the Commission has identified some of the very useful information and resources produced by Commonwealth and State Departments of Health.

Fact sheet,
Elderly woman sneezing

Download the How to stay active and enjoy yourself during COVID-19 images for social media, email and web.

Image,
White text: How to stay active and enjoy yourself during COVID-19 on green background with three circles with icons for: figures stretching, a figure reading a book and laptop with figure on screen and music notes

Download the Stay connected with the people you love during COVID-19 images for social media, email and web.

Image,
Cartoon of an envelope with text: Stay connected with the people you love during COVID-19 on a purple background