Korean – Home care letter to consumers advising of visit (PDF 436.23 KB)
Korean – Noticeboard poster advising of visit (PDF 99.82 KB)
Korean – Noticeboard poster unannounced visit (PDF 111.05 KB)
Korean – Site audit notice sent with reminder email (PDF 127.85 KB)
Korean – Site audit poster sent with reminder email (PDF 160.58 KB)
Italian – Noticeboard poster advising of visit (PDF 89.93 KB)
Italian – Noticeboard poster unannounced visit (PDF 129.56 KB)
Italian – Site audit notice sent with reminder email (PDF 118.49 KB)
Italian – Site audit poster sent with reminder email (PDF 115.57 KB)
Italian – Home care letter to consumers advising of visit (PDF 366.78 KB)
Hungarian – Home care letter to consumers advising of visit (PDF 365.4 KB)
Hungarian – Noticeboard poster advising of visit (PDF 130.71 KB)
Hungarian – Noticeboard poster unannounced visit (PDF 155.72 KB)
Hungarian – Site audit notice sent with reminder email (PDF 120.08 KB)
Hindi – Home care letter to consumers advising of visit (PDF 401.35 KB)
Hindi – Noticeboard poster advising of visit (PDF 104.56 KB)
Hindi – Noticeboard poster unannounced visit (PDF 100.43 KB)
Hindi – Site audit notice sent with reminder email (PDF 135.12 KB)
Hindi – Site audit poster sent with reminder email (PDF 146.86 KB)
Greek – Home care letter to consumers advising of visit (PDF 379.08 KB)
Greek – Noticeboard poster advising of visit (PDF 145.02 KB)
Greek – Noticeboard poster unannounced visit (PDF 142.38 KB)
Greek – Site audit notice sent with reminder email (PDF 127.53 KB)
Greek – Site audit poster sent with reminder email (PDF 121.84 KB)
German – Home care letter to consumers advising of visit (PDF 364.48 KB)
German – Noticeboard poster advising of visit (PDF 50.78 KB)
German – Noticeboard poster unannounced visit (PDF 52.25 KB)
German – Site audit poster sent with reminder email (PDF 114.22 KB)
French – Home care letter to consumers advising of visit (PDF 386.23 KB)
French – Noticeboard poster advising of visit (PDF 127.28 KB)
French – Noticeboard poster unannounced visit (PDF 132.98 KB)
French – Site audit notice sent with reminder email (PDF 116.03 KB)
French – Site audit poster sent with reminder email (PDF 111.08 KB)
Dutch – Home care letter to consumers advising of visit (PDF 397.14 KB)
Dutch – Noticeboard poster advising of visit (PDF 50.45 KB)
Dutch – Noticeboard poster unannounced visit (PDF 52.46 KB)
Dutch – Site audit notice sent with reminder email (PDF 75.8 KB)
Dutch – Site audit poster sent with reminder email (PDF 115.73 KB)
Croatian – Home care letter to consumers advising of visit (PDF 363.97 KB)
Croatian – Noticeboard poster advising of visit (PDF 93.5 KB)
Croatian – Noticeboard poster unannounced visit (PDF 142.74 KB)
Croatian – Site audit notice sent with reminder email (PDF 122.18 KB)
Croatian – Site audit poster sent with reminder email (PDF 121.97 KB)
Chinese, Traditional – Noticeboard poster advising of visit (PDF 172.28 KB)
Chinese, Traditional – Noticeboard poster unannounced visit (PDF 165.34 KB)
Arabic – Home care letter to consumers advising of visit (PDF 444.11 KB)
Arabic – Noticeboard poster advising of visit (PDF 332.9 KB)
Arabic – Noticeboard poster unannounced visit (PDF 120.8 KB)
Arabic – Site audit notice sent with reminder email (PDF 151.42 KB)
Arabic – Site audit poster sent with reminder email (PDF 171.57 KB)
Armenian – Home care letter to consumers advising of visit (PDF 436.24 KB)
Armenian – Noticeboard poster advising of visit (PDF 129.29 KB)
Armenian – Noticeboard poster unannounced visit (PDF 136.27 KB)
Armenian – Site audit notice sent with reminder email (PDF 117.92 KB)
Armenian – Site audit poster sent with reminder email (PDF 114.77 KB)
Tagalog – Noticeboard poster advising of visit (PDF 50.22 KB)
Tagalog – Noticeboard poster unannounced visit (PDF 52.66 KB)
Tagalog – Site audit notice sent with reminder email (PDF 76.68 KB)
Tagalog – Site audit poster sent with reminder email (PDF 111.55 KB)
The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.
This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.
Charter of Aged Care Rights (English) (PDF 708.18 KB)
Accessible – Charter of Aged Care Rights (English) (DOCX 237.15 KB)
Arabic – ميثاق حقوق رعاية المسنين (PDF 1.65 MB)
Chinese, Simplified – 老年护理权益章程 (PDF 1.67 MB)
Chinese, Traditional – 老年護理權益章程 (PDF 1.7 MB)
Dutch – Handvest voor Rechten in Ouderenzorg (PDF 1.54 MB)
German – Charta über Rechte in der Altenpflege (PDF 1.54 MB)
Greek – Χάρτα Δικαιωμάτων Φροντίδας Ηλικιωμένων (PDF 1.56 MB)
Hindi – वृद्ध लोगों के अधिकारों का घोषणा-पत (PDF 1.62 MB)
Hungarian – Idősgondozási jogok chartája (PDF 1.58 MB)
Korean – 노인 케어 권리 헌장 (PDF 1.58 MB)
Macedonian – Повелба за правата за старосна нега (PDF 1.57 MB)
Maltese – Ċarter tad-Drittijiet tal-Kura tal-Anzjani (PDF 1.55 MB)
Polish – Karta Praw w Opiece nad Osobami Starszymi (PDF 2.15 MB)
Russian – Хартия прав по уходу за престарелыми (PDF 1.57 MB)
Serbian – Повеља о правима старијих лица на негу (PDF 1.57 MB)
A fact sheet outlining the Aged Care Quality Standards.
This resource is not available to order.
Aged Care Quality Standards fact sheet (PDF 316.24 KB)
Top tips for service providers managing complaints.
Download the Commission's Aged Care Quality Standards imagery, including the Standards wheel and individual Standards icons. Includes terms of use.
To assist aged care providers, the Commission has identified some of the very useful information and resources produced by Commonwealth and State Departments of Health.
Download the How to stay active and enjoy yourself during COVID-19 images for social media, email and web.
Download the Stay connected with the people you love during COVID-19 images for social media, email and web.
