The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.
This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.
A fact sheet outlining the Aged Care Quality Standards.
This resource is not available to order.
Top tips for service providers managing complaints.
To assist aged care providers, the Commission has identified some of the very useful information and resources produced by Commonwealth and State Departments of Health.
Download the How to stay active and enjoy yourself during COVID-19 images for social media, email and web.
Download the Stay connected with the people you love during COVID-19 images for social media, email and web.