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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

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Displaying 301 to 320 of 564 result(s)
Publication date

Low-value urine dipstick testing practice in aged care is a common, yet modifiable, driver of antibiotic overuse for conditions such as asymptomatic bacteriuria.

The Commission undertook a project to evaluate the feasibility and useability of To Dip Or Not To Dip (TDONTD) in Australian aged care services.

 

Report,
First page segment of the To Dip or Not to Dip project summary
Publication date

This Regulatory Bulletin provides information on the information that the Commission publishes on aged care providers’ performance in relation to their responsibilities as providers. The Commission also publishes information on the Commission’s website and My Aged Care about outcomes of regulatory decisions, including the Service Compliance Rating for Star Ratings.

 

 

Regulatory Bulletins,
First page of RB 2023-18 – Publication of provider performance information
Publication date
Last updated

This Regulatory Bulletin provides guidance on banning orders, the circumstances in which the Commission will make a banning order and the approach that will be taken when deciding whether or not to do so. It includes information on the consequences of breaching a banning order, variation and revocation of banning orders and publication of information on banning orders.

 

Regulatory Bulletins,
RB 2023-17
Publication date

This paper presents a high-level overview of contemporary evidence regarding food services in residential aged care settings.

Discussion paper,
Cover page - Residential aged care food services discussion paper with two women at a table enjoying a meal
Publication date

A key election commitment by the ALP Federal Government was to implement price caps on administrative and management charges in the home care package program to improve pricing transparency and reduce excessive charges. Legislation has now been passed to enable this to occur.

 

Letters,
letter home care thumbnail
Publication date

Download a PDF of the slides that were used in the 15 December 2022 webinar, Aged care sector reforms – current status and what’s next?

 

Presentations,
Aged care sector reforms – current status and what’s next?
Publication date

This document contains a summary of all available resources for Provider Governance as at 15 December 2022

Provider governance Resources  (PDF  537.34 KB)
Provider governance Resources
Publication date

This document contains a summary of all available resources for SIRS as at 15 December 2022

 

SIRS resources  (PDF  876.92 KB)
SIRS Resources
Publication date
Last updated

This document contains a summary of all available resources for the Aged Care Code of Conduct.

 

Corporate publications,
Code of Conduct for Aged Care (the Code)
Publication date

This document contains responses to questions asked during our webinar series on strengthening provider governance reforms.

 

Webinar,
Strengthening provider governance – Webinar Q&As as at 14 December 2022
Publication date

This video introduces the provider governance obligations introduced on 1 December 2022

Transcript for 'Provider governance - provider responsibilities 1 December 2022'

Video,
Screenshot with the words "Aged care reforms" in big letters. From Provider governance - provider responsibilities 1 December 2022 video
Publication date
Last updated

A form for a person or entity to apply to vary or revoke a banning order, or a condition of a banning order, made against them.

 

Forms,
The first page of the Application to vary or revoke banning orders fact sheet
Publication date
Last updated

This video is to give older people, their representatives, families and registered supporters an overview of the Aged Care Code of Conduct. It describes the behaviour expected of registered providers, their responsible persons (e.g. board members and Chief Executive Officers) and aged care workers. It describes how providers and the people who provide your care must behave and treat you.
 

Video,
Opening screen - Code of Conduct for Aged Care – introductory video for providers and workers video
Publication date
Last updated

This video introduces the Aged Care Code of Conduct to aged care workers, responsible persons and registered providers.

Video,
Opening screen - Code of Conduct for Aged Care – introductory video for consumers video
Publication date

On 1 December 2022, the Serious Incident Response Scheme (SIRS) was extended from residential aged care to include home care and flexible aged care depvered in a home or community setting.

This fact sheet for home services care recipients explains what the SIRS is, what is expected of providers, what a SIRS reportable incident is and how to seek help if needed.

Fact sheet,
Guides,
Cover page - What is the SIRS? Information for home services care recipients fact sheet
Publication date

This document contains responses to questions asked during our SIRS for home services webinar series.

Webinar,
SIRS for home services – Webinar Q&As as at 30 November 2022 thumbnail
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This guidance document is intended to assist approved providers in the correct completion of a Notification Form.

Guides,
Notification form - change to material suitability guide thumbnail
Publication date

The steps to take when an incident occurs in a home or community setting. 

Reportable incidents workflow SIRS in Home care cover page
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Last updated

This guide for aged care workers and responsible persons provides a quick introduction to the Aged Care Code of Conduct. It includes a weblink and QR code to find out more on the Aged Care Quality and Safety Commission’s website.

Guides,
Aged Care Code of Conduct – responsible persons and worker quick guide thumbnail
Publication date
Last updated

This poster provides a quick introduction to the Aged Care Code of Conduct for aged care workers and responsible persons. It includes a weblink and QR code to find out more on the Aged Care Quality and Safety Commission’s website.

Poster,
Aged Care Code of Conduct – responsible persons and worker poster thumbnail