Resource library

You must be given the choice to accept risks so you can live the life you choose. The Aged Care Charter of Rights states that you have the right to make choices, even if those choices are a risk to you.

This guide supports aged care staff in providing food and dining choices for residents. It outlines the importance of upholding residents' rights to choose, enhancing their health and quality of life. The guide recommends confirming preferences regularly, involving residents in meal planning, and respecting individual choices regarding when, where, and what they eat or drink. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

You have the right to make choices about your life in residential aged care. This includes what you eat, drink and your dining experience. The Aged Care Quality Standards state that you can make informed choices and live the life you choose.

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with sanitiser through this short video.

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with handwashing through this short video.

You need to wear an appropriate mask in aged care homes to prevent the spread of germs including viruses that cause colds, flu and COVID-19. Learn how to put your P2 or N95 mask on and fit check in this short video.

This A4 resource explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

This A3 poster can be used by aged care facilities during an outbreak. It explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides insights into food, dining, and nutrition in residential aged care services. It is based on a survey conducted to understand residents’ dining experiences, preferences, and the quality of food and service provided. The findings highlight the importance of fresh, familiar meals, flexible mealtimes, and a homelike dining environment to enhance the quality of life for older people. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM to all approved providers of residential aged care services on registered nurse cover and care minutes. 

In this regulatory bulletin, the Aged Care Quality and Safety Commission (Commission) discusses the workforce-related responsibilities of approved providers, including the additional responsibilities for 24/7 registered nurse coverage and care minutes that are being introduced from 1 July and 1 October 2023 respectively for approved providers of residential aged care. The bulletin explains how the Commission will regulate these responsibilities.

This resource outlines our vision to be a world-class regulator as we strengthen our capability, effectiveness and accountability.

Review of the Aged Care Quality Standards was a key recommendation of the Royal Commission into Aged Care Quality and Safety. The Commission is contributing to the review in our role as the national regulator of aged care services. This fact sheet provides further information about our Strengthened Quality Standards pilot project, commencing early 2023.

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

This quick reference poster gives an overview of all 4 Prudential Standards.

The Aged Care Quality and Safety Commissioner, Janet Anderson, PSM, together with the Chief Medical Officer, Department of Health and Aged Care, Professor Paul Kelly issued a joint letter to aged care providers to provide advice in preparing a service for the upcoming Easter holiday period and the approaching winter season.

This webinar explored the early lessons and emerging trends since the extension of the Serious Incident Response Scheme (SIRS) to home services on 1 December 2022. The discussion focused on the importance of quality reporting and shared insights learned since 1 December 2022.
 

This fact sheet outlines changes that can be made to the texture of your food and drink to support you to eat and drink more safely and comfortably.

This fact sheet discusses swallowing problems, known as dysphagia. It outlines the types of support you may need if you have any swallowing difficulties.

This fact sheet provides an overview of texture modified food and drinks and the steps involved, including the correct preparation and considerations, to ensure the look, smell and taste best meets the need of residents.

This fact sheet provides an overview of a provider action plan and staff capability needed to ensure that people with swallowing difficulties, also known as dysphagia, have safe and enjoyable mealtimes in aged care.