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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 5 of 5 result(s)
/quality-standards/what-dignity-risk-consumer-resources

What is dignity of risk? consumer resources

Guidance, Guides, Poster
Published date

The Commission has developed a number of resources to help aged care consumers understand what dignity of risk is and what actions you should expect from your provider. The dignity of risk is another way of saying you have the right to live the life you choose.

Author
Aged Care Quality & Safety Commission
Key Theme
Choice, independence and quality of life, Delivering comprehensive care and services
Standard
1: The Individual, 7: The Residential Community
Outcomes
1.3: Choice, independence and quality of life, 7.1: Daily living
3 circles(purple an elderly lady with a thinking bubble which says make sure you understand the risks to you and others, orange circle with 2 ladies with speech bubbles wit the words work with you to manage those risks, yellow green circle with a speech bubble one of them has a heart and the other is a blank speech bubble and has the words respect your decision) with on a teal background .
/quality-standards/quality-and-safety-home-services-5-key-areas-risk

Quality and safety in home services – 5 key areas of risk

Guidance, Guides
Published date

This resource provides guidance for home service providers on managing key risks in aged care services. It identifies 5 critical areas: organisational governance, care planning and assessment, clinical care, support for vulnerable consumers, and management of Home Care Package funds

Author
Aged Care Quality & Safety Commission
Key Theme
Risk management system, Delivering comprehensive care and services, Environment
Standard
2: The Organisation, 4: The Environment
Outcomes
2.4: Risk management, 4.1a: Environment – services delivered in the individual’s home
Quality and safety in home services - 5 key areas of risk
/quality-standards/dip-or-not-dip-implementation-guide-nurse-and-pharmacist-champions

To Dip or Not to Dip - Implementation Guide for Nurse and Pharmacist Champions

Guidance, Guides
Published date

To Dip or Not to Dip (TDONTD) is a quality improvement intervention successfully implemented in UK and Australian aged care homes to improve UTI assessment and antibiotic prescribing appropriateness.

This implementation guide has been drawn from the experiences of homes and champions who have implemented TDONTD, along with feedback from aged care nurses and personal care assistants who have used TDONTD resources.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
To dip or not to dip implementation guide thumbnail
/quality-standards/partnerships-care-partner-information-package

Partnerships in care – Partner information package

Guidance, Guides
Published date

The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak. 

Author
Aged Care Quality & Safety Commission
Key Theme
Person-centred care, Dignity, respect and privacy, Infection prevention and control
Standard
1: The Individual, 4: The Environment, 5: Clinical Care
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Partnerships in care cover image
/quality-standards/supporting-dining-experience-people-living-dementia-providers-and-workers-guide

Supporting the dining experience for people living with dementia – Providers and workers guide

Guidance, Guides
Published date

This guide is about how to support people living with dementia to maintain good nutrition and enjoy positive dining experiences. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Choice, independence and quality of life, Food and nutrition
Standard
1: The Individual, 6: Food and Nutrition
Outcomes
1.3: Choice, independence and quality of life, 6.4: Dining experience
Supporting the dining experience guide thumbnail