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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 121 to 140 of 478 result(s)
/quality-standards/partnerships-care-partner-information-package

Partnerships in care – Partner information package

Guidance, Guides
Published date

The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak. 

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 4: The Environment, 5: Clinical Care
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Partnerships in care cover image
/quality-standards/dip-or-not-dip-australian-residential-aged-care-services-project-findings

To Dip or Not to Dip in Australian residential aged care services - project findings

Report
Published date

This visual abstract presents outcomes from a quality improvement project aimed at reducing low-value urine dipstick testing in aged care services. It included nurse education, implementing clinical pathways for UTI identification, and evaluating urinalysis practices and antibiotic prescribing. The findings demonstrate improved antibiotic prescribing appropriateness for UTIs over a 6-month follow-up period. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
TDONTD project findings - thumbnail
/quality-standards/dip-or-not-dip-huddle-tool-a3-poster

To Dip or Not to Dip - huddle tool A3 poster

Poster
Published date

This huddle tool poster provides guidance on appropriate use of urine dipstick tests in older adults. It explains that asymptomatic bacteriuria (ASB) is common and not harmful, but that unnecessary antibiotic treatment can be. It suggests confirming urinary tract infections (UTIs) through clinical symptoms rather than dipstick results. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
To dip or not to dip huddle poster thumbnail
/quality-standards/my-food-and-dining-preferences-form

My food and dining preferences - form

Fact sheet
Published date
Last Updated

This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

 

Author
Aged Care Quality & Safety Commission
Standard
3: The Care and Services, 6: Food and Nutrition, 7: The Residential Community
Outcomes
6.1: Partnering with individuals on food and drinks, 3.1 Assessment and planning, 7.1: Daily living
Image of Food and dining preferences fact sheet
/quality-standards/better-use-medications-aged-care

Better use of medications in aged care

Discussion paper
Published date

This discussion paper explores strategies to improve medication management in aged care, including reducing inappropriate prescriptions and promoting non-pharmacological interventions. It reviews current interventions' effectiveness, highlights the use of psychotropic medications, and identifies areas for improving practices through multifaceted and multidisciplinary approaches for better resident outcomes and healthcare quality. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Better use of medications - thumbnail image
/quality-standards/about-health-data-australia

About health data in Australia

Guidance
Last Updated

This resource explains the collection, use, and regulation of health data in Australia. It highlights the importance of health data in improving healthcare, policy-making, and research. The document details various data sources, including the National Health Data Hub, ensuring data privacy and security while maximising the benefits of health information for research and service improvement. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
2: The Organisation
Outcomes
2.7: Information management
About health data in Australia
/quality-standards/5-moments-hand-hygiene-aged-care

The 5 Moments for Hand Hygiene in aged care

Poster
Published date

This resource is a poster outlining the ‘5 Moments for Hand Hygiene’ in aged care settings. It provides clear guidance on when to perform hand hygiene: before touching a person, before a procedure, immediately after a procedure or bodily fluid exposure, after touching a person, and after touching a person's surroundings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The 5 Moments for Hand Hygiene in aged care
/quality-standards/aged-care-infection-prevention-and-control-guide-summary-resource

The Aged Care Infection Prevention and Control Guide: summary resource

Guidance
Published date

This summary provides an overview of the Aged Care Infection Prevention and Control (IPC) Guide. It includes key topics such as IPC systems, risk assessment, standard and transmission-based precautions, staff health and safety, antimicrobial stewardship, and continuous quality improvement. It supports aged care providers in maintaining infection control standards​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The Aged Care Infection Prevention and Control Guide: summary resource
/quality-standards/australian-immunisation-handbook

The Australian Immunisation Handbook

Guidance
Last Updated

This resource provides clinical advice for health professionals on the safe and effective use of vaccines. It includes guidelines for vaccine administration, special risk groups, and updates on vaccine-preventable diseases. The handbook is a comprehensive reference for ensuring the best immunisation practices, particularly important in protecting vulnerable populations, including those in aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The Australian Immunisation Handbook
/quality-standards/aura-2023-highlights-aged-care

AURA 2023 Highlights for Aged care

Fact sheet
Published date

This resource summarises key findings from the AURA 2023 report, focusing on antimicrobial use and resistance in aged care. It provides priorities for action to reduce inappropriate prescriptions, promote antimicrobial stewardship, and improve infection prevention and control in aged care settings, aligning with quality standards to enhance care for older people. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
AURA 2023 Highlights for Aged care
/quality-standards/aged-care-infection-prevention-and-control-guide

The Aged Care Infection Prevention and Control Guide

Guidance
Published date

This resource outlines the basic principles of infection prevention and control and explains how to apply these principles using a risk-based approach. The guide supports implementation of the strengthened Aged Care Quality Standards. It is a supplementary resource for the Australian Guidelines for the Prevention and Control of Infection in Healthcare for aged care settings. 

This resource may refer to information that will be updated from 1 November 2025.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.1a: Environment – services delivered in the individual’s home, 4.1b: Environment – services delivered other than in the individual’s home, 5.2: Preventing and controlling infections in delivering clinical care services
The Aged Care Infection Prevention and Control Guide
/quality-standards/aged-care-volunteer-visitors-scheme-acvvs

Aged Care Volunteer Visitors Scheme (ACVVS)

Guidance
Last Updated

This resource explains the Aged Care Volunteer Visitors Scheme (ACVVS), which connects volunteers with older people to provide companionship and reduce social isolation. It details how to become a volunteer, request a visitor, and outlines the scheme's benefits for both recipients and volunteers in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
7: The Residential Community
Outcomes
7.1: Daily living
Aged Care Volunteer Visitors Scheme (ACVVS)
/quality-standards/ariia-knowledge-and-implementation-hub-resources

ARIIA Knowledge and Implementation Hub - Resources

Guidance
Last Updated

The ARIIA Resources Hub is an evidence-based guide that supports innovation across the aged care sector. It provides a comprehensive collection of tools, guidelines, and frameworks for aged care providers, focusing on technology adoption, clinical standards, and care improvement strategies. The hub offers resources to enhance service quality and support the digital transformation of aged care.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
4: The Environment, 3: The Care and Services, 5: Clinical Care, 2: The Organisation, 1: The Individual, 4: The Environment, 7: The Residential Community
ARIIA Knowledge and Implementation Hub - Resources
/quality-standards/covid-19-advice-health-professionals

COVID-19 advice for health professionals

Guidance
Last Updated

This resource offers COVID-19 guidance for health professionals, including infection prevention, antiviral treatments, and telehealth services. It advises on managing high-risk patients, accessing personal protective equipment (PPE), and maintaining hygiene standards. It is essential for ensuring safe healthcare delivery, particularly in aged care settings during the pandemic. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
COVID-19 advice for health professionals
/quality-standards/dining-residential-aged-care-tips-and-tricks-fact-sheet

Dining in residential aged care - tips and tricks fact sheet

Fact sheet
Published date

This fact sheet provides practical tips for enhancing dining experiences in residential aged care settings. It offers guidance on food presentation, meal assistance, creating a respectful and enjoyable atmosphere, supporting independence, and providing culturally appropriate dining options. The aim is to improve mealtime satisfaction while maintaining older peoples' dignity and people's preferences. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Standard
6: Food and Nutrition
Outcomes
6.1: Partnering with individuals on food and drinks
Image of Dining in residential aged care - tips and tricks fact sheet
/quality-standards/education-training

Education & training

Guidance

This resource provides information on the educational content offered to aged care providers and workers. It includes online learning modules, workshops, and access to a resource library, aimed at promoting high-quality care and compliance with legislative changes. The content supports continuous learning and professional development. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Education & training
/quality-standards/dignity-risk

Dignity of Risk

Guidance
Last Updated

This resource provides guidance on the concept of dignity of risk. It includes information about how to reframe thinking and ways you can support dignity of risk. The resource highlights the importance of choice and independence, and supporting someone to do what they want safely.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
1: The Individual, 7: The Residential Community
Outcomes
1.3: Choice, independence and quality of life, 7.1: Daily living
Dignity of Risk
/quality-standards/fact-sheet-principles-safe-and-high-quality-transitions-care

Fact sheet - Principles of safe and high-quality transitions of care

Fact sheet
Published date

This resource outlines the principles for safe and high-quality transitions of care, emphasising person-centred care, multidisciplinary collaboration, and effective communication. It highlights the need for secure documentation, continuity of care, and coordination among healthcare teams to make sure smooth transitions and minimise risks during transfers between care providers. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Fact sheet - Principles of safe and high-quality transitions of care
/quality-standards/essential-element-2-identifying-goals-care

Essential element 2: Identifying goals of care

Guidance
Last Updated

This resource guides providers in identifying and setting goals of care with patients through shared decision-making. It fosters collaboration between patients, family, and healthcare teams to clarify expectations and establish personalised clinical and personal care objectives.

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Essential element 2: Identifying goals of care
/quality-standards/environmental-cleaning-and-infection-prevention-and-control-resources

Environmental cleaning and infection prevention and control resources

Guidance
Last Updated

This resource offers a range of environmental cleaning and infection prevention tools for healthcare settings, including guidelines for small organisations, cleaning audits, product selection, and emerging cleaning technologies. It supports aged care providers in maintaining clean, hygienic environments, helping them comply with infection control standards and ensure safety.​ 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 4.2: Infection prevention and control
Environmental cleaning and infection prevention and control resources