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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Do you have a concern or complaint? poster

Publication date
Last updated

A poster that explains how to make a complaint about aged care and what supports are available to help older people raise concerns.

 

Attachments
Resource Type
Poster,
Topics
Complaints
Feedback
Home services
Residential services
Do you have concerns about an aged care provider, worker or responsible person? Brochure thumbnail