As a provider, you have requirements about the governance of your organisation.
These requirements are about:
- your governing bodies and advisory bodies
- continuous improvement.
You also need to meet your reporting requirements.
3Ci. Requirements of governing bodies
Governing bodies oversee the governance of your organisation. There are rules about the membership of governing bodies, and how they operate.
Unless you are a sole trader, your governing body should have a mix of members with diverse skills, experience and expertise.
Your governing body must meet these membership requirements:
- a majority of independent non-executive members
- at least one member with experience in providing clinical care.
The membership responsibilities for a governing body do not apply if:
- you have less than five members in your governing body, and provide funded aged care to fewer than 40 individuals
- you are a state or territory registered provider, including a state or territory authority, or a local government authority
- you are an Aboriginal Community Controlled Organisation
- you are registered under the co-operatives national law, or the Cooperatives Act in Western Australia
- you have applied to the Commission and the Commission has determined that these requirements don’t apply.
3Cii. Advisory bodies
Advisory bodies are formal groups that can give advice on quality of care and suggest improvements. If you are registered in category 5 or 6, you should use feedback from advisory bodies when making decisions and creating strategies for continuous improvement. Your governing body must write to the advisory bodies about how you have considered their report and/or feedback.
There are 2 types of advisory bodies that fall under governance requirements:
- quality care advisory bodies
- consumer advisory bodies.
3Ciii. Change of circumstance reporting
You have an ongoing obligation to notify us if there are certain changes in your circumstances.
You need to notify us when:
- you’re adding or removing service types that you deliver
- something happens that materially affects your suitability to be a registered provider
- there’s a change in your responsible persons, including a change in the suitability of your responsible persons
- there’s a significant change in your organisation or governance arrangements
- there’s a significant change in the scale of your funded aged care services
- there’s a specified change in your associated provider arrangements
- certain financial and prudential matters arise
- there’s a specified change to an approved residential care home.
When you tell us about registration changes, you may also need to complete relevant provider registration forms.
3Civ. Reporting requirements
As a registered provider, you must submit regular reports to the Australian Government. This helps to make sure providers are transparent and accountable.
Learn more about your reporting requirements on Aged care provider reporting. This page explains the types of reporting and the information you need to report. It gives you links to the portals you need to use for reporting.
3Cv. Government Provider Management System
The Government Provider Management System (GPMS) is a tool for providers to use to comply with their reporting and notifications requirements. It allows you to self-manage, view and maintain your records with the government.
You need to use the GPMS for a range of reporting and notifications requirements such as:
- 24/7 registered nurse reporting
- financial and prudential reporting
- operations reporting
- Quality Indicator Program data reporting
- care minutes targets reporting.
Learn more about GPMS in:
- Government Provider Management System fact sheet – overview of the management system and key links
- Government Provider Management System resource repository – key links, guides and fact sheets.