The Commission will assess your notification through the following steps:  

Initial check  

An initial check of your notification will ensure:  

• You have submitted the correct change of circumstances forms. 
• All required information and documents included are verified.  

Detailed assessment  

The assessment follows the Evidence Framework, which ensures providers are capable, high-quality, and protect the health, safety, and wellbeing of individuals.   

If more information is needed  

If your application lacks sufficient detail, the Commission may request further information. 

You will have 14 days to respond with additional information or request an extension (if needed).  

Contact details   

Questions relating to a change in circumstance should be emailed to providernotifications@agedcarequality.gov.au.