Your response to question 2.8 should include:

• circumstances around the transfer (e.g., you were looking to sell the home to raise funds, or another provider made an unsolicited offer)

• reasons for the transfer (e.g., you are also applying to remove Category 6 from your registration)

• how the transfer will occur (e.g., whether significant changes to the building(s) will be made)

• any other relevant information. 

You may include attachments to support your response (e.g., sale documents). 

For questions 3.1 and 3.2, the numbers you may be informed by the number of older people:

• who are accessing funded aged care services from you at the home (including people accessing respite services) 

• who are not currently accessing funded aged care services from you at the home but have plans to (e.g., they have reserved beds). 

Your responses should describe how you will:

• identify all relevant factors affecting the continuity of care for an older person (e.g., assessing ongoing care needs, including consulting with older people to understand their needs and perspectives)

• engage with the provider receiving the home (e.g., in relation to the timing of transition arrangements and the sharing of records relating to an older person such as care plans)

• identify risks and managed them (e.g., ensuring older people from culturally diverse backgrounds can continue to communicate in their preferred language).

If the provider receiving the home cannot meet the care needs for any older person at the home, you should also describe how you will:

• support the older person to transition to another provider of aged care services to obtain the care they need (e.g., identifying alternative providers, making the older person aware of them, and empowering the older person in their choice of what services they access)

• engage with that other provider (e.g., in relation to the timing of transition arrangements and the sharing of records relating to an older person such as care plans).

You should provide at least 3 deidentified examples of continuity of care plans for older people affected by the transfer of the home. You may also include other attachments to support your response.

Your response may include how you will:

• ensure any removal of an older person from the home is permitted under the Aged Care Act 2024 and related laws

• ensure suitable and affordable alternative accommodation is available to the older person with another provider who can suit their needs or in a place more suited to their long-term needs

• assess the older person’s needs 

• notify the older person (including making their rights clear to them)

• prepare a continuity of care plan for the older person.

Provide relevant attachments that demonstrate processes to ensure security of tenure.

Your response may include:

• the process you will use to identify and calculate the payments and refunds that you are required to make if your registration is revoked (e.g., refunds of accommodation deposits)

• a description of how those payments and refunds will be made (e.g., timing or if you need to liquidate assets)

• your understanding of any related notice requirements (not just notifications to us)

• any other relevant matters.

You may include attachments to support your response (e.g., your Liquidity Management Strategy, bank statements, a current statement of financial position, documents about lines of credit).