There are 3 possible decisions from a reconsideration:
- Affirm (agree with) the original decision.
- Vary (change) the decision.
- Make a new decision.
After examining the available information, if the reviewer decides that the original decision is correct or preferable to any other decision, they will affirm the original decision.
Deemed affirmation: If the reviewer does not notify you of the reconsideration decision within 90 days of submitting your request, you can assume that they have affirmed the original decision. We call this a deemed affirmation.
The reviewer can decide to vary the original decision. For example, after considering all the information, they might decide that a shorter or longer period of registration is more appropriate.
The reviewer isn’t bound by the original decision. This means that they could vary the decision in a way that you like less than the original decision, if they think it’s the correct or preferable decision.
The reviewer can also set aside the original decision and make a new one. For example, they could:
- set aside a decision not to register an entity as a registered provider and
- make a new decision to register the entity.
We don’t charge a fee to review a decision. However, in cases like the above example, you might need to pay for the steps that come next, such as registering for categories. You can find information about fees on our website or contact us at reconsideration@agedcarequality.gov.au to ask about your situation.