The Commission makes registration decisions about:

  • providers who are already registered
  • entities (organisations, people and providers) who are applying to be registered.

If the original registration decision was about a registered provider, then a responsible person must make the reconsideration request. The responsible person must be someone who can legally act on behalf of the registered provider. You must provide your registration details in the Request for reconsideration of a reviewable decision form. 

If the decision was about an entity that isn’t a registered provider, one of the people identified in the application as a responsible person must make the reconsideration request. The details of your business name, ABN, address and contact information must match the details you provided on your original application. 

You can find information about who can request a reconsideration of each decision type below or in the table in section 556 of the Aged Care Act .

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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. 

Aboriginal and Torres Strait Islander readers are advised that content on this website may contain images of deceased persons.