This Handbook gives you an overview of the key information you need to know about:
- the registration process
- your obligations as a registered provider
- where to find other information.
It also includes links to more detailed information.
We recommend you follow the Handbook in the order presented.
| Section | Subsection |
|---|---|
| 1. Introduction |
1A. Introduction to the Commission 1B. How to use the Handbook |
| 2. Registration Model |
2A. Registration categories 2B. New registration 2C. Applying to renew your registration 2D. Applying to change your registration 2E. Market exit 2F. If the Commission varies, suspends or revokes your registration |
| 3. Provider requirements |
3A. Statement of Rights 3B. Code of Conduct for Aged Care 3C. Governance and reporting requirements 3D. Financial and Prudential Standards and obligations 3E. Complaints handling 3F. Quality and safety 3G. Incident management and the Serious Incident Response Scheme 3H. Notification requirements |
| 4. How we enforce your obligations | 4A. How we enforce your obligations |
| 5. Next steps | 5A. Further resources |