This section requires you to identify each:

• provider registration category that you intend to be registered in

• service group you plan on delivering services through

• specialist aged care program you plan on delivering services through.  

For each chosen provider registration category, you will need to complete the corresponding category specific requirements questions. For Category 4 and Category 5 you will also need to complete the questions for Add a care delivery location. These can be found after ‘Appendix 1: Suitability matters’ in the application form. 

For example, if you have applied for ‘Category 1: Home and community services’ you will need to complete the questions in ‘Category 1 specific requirements’. 

There are specific requirements related to the delivery of some service types that may impact your response to some category specific requirements questions. 

Specialist aged care programs

Question 1.3 relates to specialist aged care programs. If you are preparing to provide aged care services in one or more of the specialist aged care programs, you may be eligible to apply for funding support.

The Australian Government provides support in the form of subsidies and supplements, capital grants and program funding to help to ensure equitable access to aged care services for all older Australians. More information can be found on the Australian Government Department of Health, Disability and Ageing website.

Ordinarily, we will audit you against the Aged Care Quality Standards if you are applying for registration in category:

• 4 – Personal care and care support in the home or community

• 5 – Nursing and transition care

• 6 – Residential care.

However, your response to questions 2.1 to 2.3 helps us to determine if you do not need to undergo an audit. 

In some cases, an audit may not be required if you:

• are accredited under the Australian Health Services Safety and Quality Accreditation Scheme

• were assessed as able to comply with the National Safety and Quality Health Service Standards and (if relevant) the Integrated Aged Care Module that are equivalent to the Aged Care Quality Standards applicable at the time related to the registration category you are applying for.

You must indicate whether you will deliver services through an aged care digital platform.

An aged care digital platform is an online enabled application, website or system operated to facilitate the delivery of services in the Commonwealth aged care system (regardless of whether the services are government-subsidised or self-funded) by:

• connecting older people seeking aged care services with entities providing these services

• managing the financial aspects of these aged care services (e.g., processing fees for the facilitation of these services). 

Aged care digital platform operators have specific obligations under the Aged Care Act 2024.